Desktop Engineer

Found in: Whatjobs IN C2 - 1 week ago

Rajkot, India Outworks Solutions Private Ltd. Full time
Looking for Desktop Engineers for Rajkot and HyderabadCTC- 20000/ + 500/ food allowance + Petrol allowance as per KMImmediate or 7 days NoticeDriving License is compulsory ( Its not a field work, but resource needs to report at client site once or twice in a month }

Desktop JD Below :

Attend to user calls on desktop Hardware/OS and standard Office applications.Troubleshoot and resolve calls related to desktop hardware, printers.Troubleshoot Network connectivity (Intranet) issues.Installation of desktop OS and hardware peripherals like printers, scanners, etcOperating Systems re-installation, upgrade and patch update for desktopsStandard Software installations such as MS-Office, Acrobat Reader, mail client etc.Desktop IMACs o Installation of latest anti-virus agents on desktops.Removal of Virus in case of virus attack using tools provided by Principals/Customers.Configuration of Print devices (network and local) on desktopsDesktop Configuration - Network, mail client, internet etc.Registering and updating the anti-virus tool on the server periodically as per CustomersMonitoring Antivirus Console and act on the exceptions.Configure & attend all mail client related issues.Report issues/tickets which are going beyond the service levelsReport issues pertaining to vendors non-performance or delaysReport issues pertaining to users non-availability or non-cooperationReport customer complaints to the appropriate management staff for furtheractionTrack all the issues and send status updates on the progressAttend all VIP Users calls adhering to the customer set process & polices.Coordinate with internal team for closure of escalated calls.Coordinate with Asset Management team for all the task assigned for

  • Desktop Engineer

    Found in: Whatjobs IN C2 - 3 weeks ago

    rajkot, India Outworks Solutions Private Ltd. Full time

    Looking for Desktop Engineers for Rajkot and Hyderabad CTC- 20000/ + 500/ food allowance + Petrol allowance as per KM Immediate or 7 days Notice Driving License is compulsory ( Its not a field work, but resource needs to report at client site once or twice in a month } Desktop JD Below : Attend to user calls on desktop Hardware/OS and standard...

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    Found in: Adzuna IN C2 - 2 weeks ago

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    Found in: Whatjobs IN C2 - 3 weeks ago

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    Found in: Whatjobs IN C2 - 3 weeks ago

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