Technology Change Management Coordinator

Job Title-
Project Coordinator ( Change Management)

Position type-
Full Time

Work Location-
Bangalore/Noida/Gurugram

Working style-
Hybrid

People Manager role:
No

Required Education And Certifications Critical For The Role-
Any Graduate or Post-Graduate (full time)

Required Years Of Experience -
Minimum 1+ years of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

Job Description
The OCM Coordinator is a key player in ensuring successful colleague engagement and adoption across multiple technology projects. This role is dedicated to supporting OCM leads and project managers by managing operations and coordination that focus on the people/human aspect of change, rather than technical IT system changes. The OCM Coordinator is responsible for helping employees understand, accept, and thrive during organizational changes. The ideal candidate will work closely with a technologically complex business and a broad set of enterprise services and technologies to facilitate smooth transitions for our colleagues, ensuring they are equipped and confident in adapting to new processes and tools.

Primary Responsibilities

• Integrates Aon's OCM framework techniques, methodologies, and tools into the project lifecycle.
• Works with OCM lead/ project managers to coordinate email campaigns, Viva Engage posts, Aon Avenue posts, user guides, etc.
• Manages smaller or low complexity colleague impacting projects.
• Coordinates campaigns with internal partners like Eloqua, Corp Comms, L&D, surveys, Viva Engage, and language translation partners.
• Assists with design, production, and delivery of OCM artifacts for projects - including communication drafts, positioning decks, Engagement presentations, Job aids, training materials, etc.
• Manages email campaign distribution lists
• Assists OCM leads to update OCM framework templates, SharePoint site, etc.

Role-specific Technical Skills & Knowledge

• OCM Experience preferable
• Experience in technology department
• Experience in project coordination
• Working with people going through and adopting a change
• Knowledge of MS Productivity tools.
• Strong written and verbal communication skills.
• Effective research, analytical and problem-solving skills
• Basic understanding of project management principles specifically relating to client-facing projects and portfolio management.

How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.