Quant Analytics Associate

7 hours ago

Bengaluru, India JPMorgan Chase & Co. Full time

We have an exciting opportunity for you to leverage your analytics expertise to drive impactful change and career growth within our dynamic team As a Quant Analytics Associate in the Customer Experience Analytics team , you will lead initiatives to enhance customer journeys and operational efficiency. You will collaborate across teams to deliver data-driven insights, develop automated solutions, and present findings to stakeholders, all while contributing to a culture of learning and innovation. Job responsibilities Lead partnerships with Operations stakeholders and Product groups, applying strong business and data understanding Provide analytics leadership to support product strategy across CCB Operations Develop and report on performance metrics and KPIs using advanced quantitative methods Analyze customer interactions across channels to identify friction points and improvement opportunities Build business cases, design tests, and analyze pilot program performance to inform future strategies Prepare and deliver presentations of insights and recommendations to executives and business partners Create automated visualizations and self-service tools to measure product impact and key trends Required qualifications, capabilities and skills Master’s degree in a quantitative or related field Four years of related experience in analytics or data science Hands-on experience with at least four of SQL, Python, SAS, Tableau, Alteryx, R Experience sourcing, transforming, and analyzing structured and unstructured data Strong communication and presentation skills with senior leaders Proven ability to deliver analytics solutions under strict timelines Solid understanding of IT processes, databases, and collaboration with data owners Preferred qualifications, capabilities and skills Familiarity with data mining, statistical concepts, forecasting, predictive modeling, and machine learning Experience with automated reporting and visualization tools such as Tableau and Adobe Analytics Ability to structure problems, develop analytical frameworks, and address business and technical risks Leadership drive with experience mentoring team members and fostering growth opportunities

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