ServiceNow GRC Business Analyst
4 weeks ago
Job Title: ServiceNow GRC Business Analyst
Experience Level : 9+ Years
Location: Mumbai, Pune, Chennai, Hyderabad, Coimbatore, Bangalore, Kochi, Kolkata, Nagpur
Position Type: Full-time
Notice Period : 0-30 Days
Job Description:
We are seeking a highly skilled and experienced ServiceNow GRC Business Analyst to join our dynamic team. The ideal candidate will have a total experience of 9+ years in IT, with a strong background in GRC (Governance, Risk, and Compliance) implementation Lead at least one GRC implementation project involving Risk Management implementation, Compliance, and Control indicators configuration as a Business Analyst.
- Demonstrate a solid understanding of ITSM, ITIL V3, and Risk/Compliance processes.
- Collaborate with stakeholders to gather requirements and facilitate Agile/Sprint planning sessions.
- Assist in project estimations and manage Agile releases.
- Analyze existing processes and systems to identify areas for improvement.
- Create and maintain process and system documentation.
- Provide support to users by addressing inquiries related to system issues and requirements.
- Develop use cases, business process models, and diagrams to support project requirements.
- Work closely with the development team through system design, development, and implementation phases.
- Develop training materials and conduct user training sessions.
- Evaluate and recommend technologies that can support business needs.
- Exhibit excellent communication and presentation skills.
Skills & Requirements:
- Proven experience in GRC implementation, ITSM, ITIL V3, and Risk/Compliance processes.
- Strong proficiency in project estimations and Agile release management.
- Excellent communication and presentation skills.
- Minimum of 5 years of experience working on ServiceNow projects as a Business Analyst.
- Ability to analyze and improve existing processes and systems.
- Experience in developing training materials and conducting user training sessions.
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