ServiceNow GRC Business Analyst

4 weeks ago


Bangalore, India RapidBraiins Full time

Job Title: ServiceNow GRC Business Analyst


Experience Level : 9+ Years


Location: Mumbai, Pune, Chennai, Hyderabad, Coimbatore, Bangalore, Kochi, Kolkata, Nagpur


Position Type: Full-time


Notice Period : 0-30 Days


Job Description:


We are seeking a highly skilled and experienced ServiceNow GRC Business Analyst to join our dynamic team. The ideal candidate will have a total experience of 9+ years in IT, with a strong background in GRC (Governance, Risk, and Compliance) implementation Lead at least one GRC implementation project involving Risk Management implementation, Compliance, and Control indicators configuration as a Business Analyst.


- Demonstrate a solid understanding of ITSM, ITIL V3, and Risk/Compliance processes.


- Collaborate with stakeholders to gather requirements and facilitate Agile/Sprint planning sessions.


- Assist in project estimations and manage Agile releases.


- Analyze existing processes and systems to identify areas for improvement.


- Create and maintain process and system documentation.


- Provide support to users by addressing inquiries related to system issues and requirements.


- Develop use cases, business process models, and diagrams to support project requirements.


- Work closely with the development team through system design, development, and implementation phases.


- Develop training materials and conduct user training sessions.


- Evaluate and recommend technologies that can support business needs.


- Exhibit excellent communication and presentation skills.


Skills & Requirements:


- Proven experience in GRC implementation, ITSM, ITIL V3, and Risk/Compliance processes.


- Strong proficiency in project estimations and Agile release management.


- Excellent communication and presentation skills.


- Minimum of 5 years of experience working on ServiceNow projects as a Business Analyst.


- Ability to analyze and improve existing processes and systems.


- Experience in developing training materials and conducting user training sessions.

(ref:hirist.tech)

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