Tata Consultancy Services | Workforce Manager | india
2 days ago
Mega Walk-In at TCS Kolkata Hiring for Customer Service - Workforce Manager on 13 December 2024 (Friday).
Job Summary:
Role : Customer Service - Workforce Manager
Experience: 4 to 8 years
Job Location: Kolkata
Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135
Timing: 9:30 AM -11:30 AM
Eligibility:
- Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
- All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
===============================
Customer Service - Workforce Manager:
Job Description:
Will execute capacity ramp up and ramp down across all LOB’s
Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies.
Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team.
Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis.
Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses.
Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations.
Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators.
Person Specification:
Competencies/Skills:
Excellent knowledge of Excels & Macro
Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations
Good communication, interpersonal skills
Multi Tasking
Qualifications:
Essential:
Graduation in any stream
Desirable:
Prior 24 - 48 months experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations
===============================
Mandatory Requirements (How to generate your EP ID):
EP ID is mandatory for eligibility of the interview. Follow the below steps to register and mention the EP ID on your resume.
· Step 1: Visit
· Step 2: Click to login.
· Step 3: Click New user (Register with us).
· Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
· Step 5: Once completed, your EP ID would be generated which starts from EP2024CNXXXX.
· Step 6: You will receive the EP ID on your personal e-mail ID.
===============================
About TCS:
A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.
TCS is one of the country's largest equal opportunity employers with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey
-
india Tata Consultancy Services Full timeMega Walk-In at TCS Kolkata Hiring for Customer Service - Workforce Manager on 13 December 2024 (Friday). Job Summary: Role : Customer Service - Workforce Manager Experience: 4 to 8 years Job Location: Kolkata Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135 Timing: 9:30 AM -11:30 AM...
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA Consultancy Services!! We are Hiring For: PING Engineer EXPERIENCE: 4+ Years JOB LOCATION : PAN INDIA Please join us in the walk in drive WALK IN DRIVE DATE : 16-Nov-2024 WALK IN DRIVE LOCATION: TATA Consultancy Service Ltd, Yantra Park (cafeteria), Pokhran Road no 2, Subash Nagar, Thane (West) - 400601 ROLES AND...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!!Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Workday FinanceDesired Experience Range: 4 - 8 yearsLocation of Requirement: Mumbai / PAN IndiaMust-Have:Minimum of 3+ years of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Workday Finance Desired Experience Range: 4 - 8 years Location of Requirement: Mumbai / PAN India Must-Have: Minimum of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Salesforce Senior DeveloperDesired Experience Range: 6 - 10 yearsLocation of Requirement: Kolkata/...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Salesforce Senior Developer Desired Experience Range: 6 - 10 years Location of Requirement: Kolkata/ Hyderabad ...
-
Tata Consultancy Services | Cyberark | india
3 weeks ago
india Tata Consultancy Services Full timeDear Candidates, Experience: 4+Years Joining location: PAN India Interview Location: Tata consultancy Services, TCS Synergy park, Indian Immunological Colony, Gachibowli, Hyderabad, Telangana 500032 Interview Date:23-Nov-24 (Saturday) **********************NO Virtual Inteview Entertained Only F2F interview**************** Roles and Responsibilities:...
-
Tata Consultancy Services | OPENSTACK | india
2 weeks ago
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :OPENSTACK Exp range :6-10 YEARS Role : Permanent Role Job location :CHANDIGARH/PUNE/KOLKATA/TRICHY Current location : Anywhere In India Interview date :5th DEC 24(Thursday) Interview mode : MS Teams Pls find the Job Description below. Maintain OpenStack infrastructure to ensure...
-
Tata Consultancy Services | OPENSTACK | india
2 weeks ago
india Tata Consultancy Services Full timeGreetings from TATA Consultancy ServicesJob Openings at TCSSkill :OPENSTACKExp range :6-10 YEARSRole : Permanent RoleJob location :CHANDIGARH/PUNE/KOLKATA/TRICHYCurrent location : Anywhere In IndiaInterview date :5th DEC 24(Thursday)Interview mode : MS TeamsPls find the Job Description below.Maintain OpenStack infrastructure to ensure optimal performance,...
-
india Tata Consultancy Services Full timeGreetings from TCS!!!! ·Role : Ping Consultant ·Experience : 5+ yr ·Joining Location : Pan India Drive date: 7-Dec-2024(Saturday) Mode of interview: Walk in interview (Pune) Timings: 9:00 AM to 2:00 pm Venue details: Tata Consultancy Services, Sahyadri Park (SP1), Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057 Job Description: ...
-
india Tata Consultancy Services Full timeGreetings from TCS!!!!·Role: Ping Consultant·Experience: 5+ yr·Joining Location: Pan India Drive date: 7-Dec-2024(Saturday)Mode of interview: Walk in interview (Pune)Timings: 9:00 AM to 2:00 pmVenue details: Tata Consultancy Services, Sahyadri Park (SP1), Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057Job Description:Technical:Strong...
-
india Tata Consultancy Services Full timeGreetings from TATA Consultancy ServicesJob Openings at TCSSkill :ORACLE DBAExp range :3-6 YEARSRole : Permanent RoleJob location :BANGALORECurrent location : Anywhere In IndiaInterview date:5th Dec 24(Thursday)Interview mode : MS TeamsPls find the Job Description below.Oracle DBA:Sound knowledge on Oracle Architecture. (OCA Certification will be...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday.Role ***Tosca Automation EngineerDesired Experience Range*** 6 - 8 yearsLocation of Requirement ***Pan IndiaDesired Skills -Technical/BehavioralPrimary...
-
india Tata Consultancy Services Full timeGreetings from TCS!!!! ·Role : GRC Consultant. ·Experience : 4+ yr ·Joining Location : Pan India Drive date: 7-Dec-2024(Saturday) Mode of interview: Walk in interview (Pune) Timings: 9:00 AM to 2:00 pm Venue details: Tata Consultancy Services, Sahyadri Park (SP1), Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057 Job Description: ...
-
india Tata Consultancy Services Full timeGreetings from TCS!!!!·Role: GRC Consultant.·Experience: 4+ yr·Joining Location: Pan India Drive date: 7-Dec-2024(Saturday)Mode of interview: Walk in interview (Pune)Timings: 9:00 AM to 2:00 pmVenue details: Tata Consultancy Services, Sahyadri Park (SP1), Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057Job Description:Technical:Depth...
-
india Tata Consultancy Services Full timeGreetings from TCS!!! Role: Zscaler Experience: 4+yrs Location: Pan India Drive date: 14-Dec-2024(Saturday) Mode of interview: Walk in interview. Venue details: Bangalore- Tata Consultancy Services, Think campus, Phase 2, Electronic City, Bengaluru, Karnataka 560100. ****Required technical skill set: Worked on Zscaler ZIA, ZPA, ZDX, Network Security,...
-
india Tata Consultancy Services Full timeGreetings from TCS!!!Role: ZscalerExperience: 4+yrsLocation: Pan IndiaDrive date: 14-Dec-2024(Saturday)Mode of interview: Walk in interview.Venue details: Bangalore- Tata Consultancy Services, Think campus, Phase 2, Electronic City, Bengaluru, Karnataka 560100.****Required technical skill set: Worked on Zscaler ZIA, ZPA, ZDX, Network Security, worked on...
-
india Tata Consultancy Services Full timeGreetings from TCS!!! Role: Zscaler Experience: 4+yrs Location: Pan India Drive date: 14-Dec-2024(Saturday) Mode of interview: Walk in interview. Venue details: Bangalore- Tata Consultancy Services, Think campus, Phase 2, Electronic City, Bengaluru, Karnataka 560100. ****Required technical skill set: Worked on Zscaler ZIA, ZPA, ZDX, Network Security,...
