Cloud Administrator
4 weeks ago
We are looking for a cloud network administrator/advanced technical support engineer to support a client of ours. As an advanced technical support engineer, you will be responsible for providing technical support to clients remotely. Your primary job will be to engage with customers, use your technical expertise to provide solutions to complex support issues, and take ownership of the case until the customer is satisfied with the provided solution.
Qualifications :
5+ years of cloud networking experience
SQL database experience
Cloud knowledge (Azure, AWS, GCP)
Programming/scripting familiarity
Printing firmware, fleet management software.
Active Directory knowledge
Nice to have:
MacOS knowledge
Linux knowledge
General knowledge of proximity readers and proximity cards formats - used for device authentication
Services understanding
Process and Performance Monitoring
Basic printer hardware knowledge
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