
Project manager
1 week ago
About Us Shop Trade is a Shopify-focused consultancy building high-impact storefronts, custom apps, and commerce automation for ambitious brands. We partner with fast-growing companies to improve conversion, customer experience, and operational efficiency across Shopify and adjacent systems. Role Description We are seeking a detail-oriented and proactive Project Manager to oversee the successful delivery of client projects. In this role, you will ensure that timelines, budgets, and quality standards are consistently met while keeping clients and internal teams aligned. You’ll be responsible for translating business objectives into actionable project plans, anticipating risks, and keeping communication clear and structured throughout every stage of delivery. This is a high-impact role that sits at the intersection of clients, developers, designers and leadership. If you thrive in fast-moving environments, love turning complex initiatives into clear execution paths, and take pride in making projects run smoothly, this opportunity is for you. Key Responsibilities Project Ownership: Plan, organize, and manage projects from kickoff to delivery, ensuring scope, timelines, and budgets are met. Client Communication: Act as the primary point of contact for clients, providing updates, managing expectations, and ensuring satisfaction. Cross-Team Coordination: Facilitate collaboration across design, development, and QA teams; ensure everyone is aligned on deliverables. Process Management: Track milestones, identify bottlenecks, and proactively resolve risks before they impact delivery. Documentation & Reporting: Maintain clear project documentation, meeting notes, and dashboards; share progress with internal stakeholders and clients. Quality Assurance: Ensure deliverables meet Shop Trade’s standards for performance, usability, and polish. Continuous Improvement: Work with leadership to refine project management processes, templates, and tools for scalability. Qualifications Strong organizational and communication skills, with the ability to manage multiple projects simultaneously. 2-3 years of project management experience in a technology, Saa S, or e Commerce environment (experience with Shopify or related commerce platforms is a strong plus). Experience with project management tools (e.g., Asana, Jira, Hubstaff, or similar) and comfort learning new systems. Solid understanding of software development lifecycles (Agile, Scrum, or Kanban). Strong client-facing experience, with confidence in leading meetings and presenting updates. Proactive problem solver, detail-driven, and adaptable in fast-paced environments. Expectations Projects are delivered on time, on budget, and within scope. Clients feel informed, supported, and confident throughout the project lifecycle. Collaboration with clients across multiple timezones is managed thoughtfully, with schedules and communication adapted to ensure alignment and responsiveness. Internal teams have clarity on priorities, timelines, and responsibilities. Risks are anticipated and resolved before they escalate. Project processes become more efficient and scalable over time. Your Team You’ll work directly with our delivery leads, developers, and designers, while closely collaborating with leadership. You will play a central role in bridging clients and teams to ensure high-quality outcomes. This role is ideal for someone who thrives on structure, clarity, and impact — and who finds satisfaction in driving projects from idea to launch. How to Apply Interested candidates can apply via Easy Apply or email their resume to If your profile aligns with our requirements, you will then receive a link to complete our preselection questionnaire. Please note: This role is based in our Bangalore office and is not a work-from-home opportunity. Kindly avoid applying if you are unable to work from our office. Shop Trade is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us and be part of a team that values innovation, collaboration, and professional growth.
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