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L2 Security Operations Center Engineer
1 week ago
Responsibilities :
- Work collaboratively with Account Manager for Client relations
- Track incident detection and closure
- Execute risk hunting activities
- Undertake forensic investigations
- Act as subject matter expert and expert witness where required
- General intelligence advisories and delegate intelligence aggregation tasks to L2
- Generate new use cases for emerging threats
- Conduct incident response coordination with customer
- Validation of security incidents
- Conduct audits of logging and correlation
- Conduct monthly security use case review and correlation audits
- Use of sandbox, honeypot, analytics tools and security testing
- Escalation management
- Ensure process compliance
- Ensure quality of investigations and notification and direct L2 and L1 accordingly
- Report deviations to SOC manager and L3
- Ensure SLA compliance for projects within remit
- Perform deep analysis to security incidents to identify the full kill chain
- Set up weekly meeting to review the weekly reports with the client
- Respond to clients' requests, concerns and suggestions
- Act as subject matter expert for different clients
- Provide knowledge to L1 and L2 such as guides, cheat sheets etc
- Follow up with the recommendations to the client to contain an incident or mitigate a threat
- Conduct presentations and updates to the client
- Respond to incident escalations and provide solid recommendations
- Update aging incidents and requests
- Track SOC performance in terms of SLAs and incident quality
- Review vulnerability assessment reports with the client and provide necessary recommendations
- Configure and maintain vulnerability scanners policies and reports
- Conduct threat hunting exercises on SIEM and EDR platforms
- Conduct penetration testing on web applications, mobile applications, servers (Windows/Linux) and wireless infrastructure
- Develop and improve processes for monitoring and incident qualification
- Perform quarterly evaluation for L1 and L2 analysts and report feedback to SI management
- Participate in professional services (internal and external penetration testing, wireless assessments, web and mobile application assessments, firewall and server security audits, social engineering exercises, security awareness programs etc.)
- Perform threat intelligence analysis and investigations. Search on the dark web and use other platforms such as RF to identify intelligence indicators or threats for a specific client
- Create reports for threat intelligence as a service.
Essential Skills :
- Experience with Security Information Event Management (SIEM) tools, creating advanced co-relation rules, administration of SIEM, system hardening, and Vulnerability Assessments
- Should have expertise on TCP/IP network traffic and event log analysis
- Knowledge and hands-on experience with LogRhythm, QRadar, Arcsight, Mcafee epo, NetIQ Sentinel or any SIEM tool
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