IT System Administrator
2 weeks ago
Halma is a global group of life-saving technology companies, driven by a clear purpose. We are an FTSE 100 company with headquarters in the UK and operations in 23 countries, including regional hubs in India, China, Brazil, and the US.
Our diverse group of nearly 50 global companies specialise in market leading technologies that push the boundaries of science and technology.
For the last 42 years, the combination of our purpose, strategy, people, DNA and sustainable business model has resulted in record long-term growth in revenues and profits and an increase in dividend by ≥ 5% every year– an achievement unrivalled by any company listed on the London Stock Exchange.
Why join us?
We are a Great Place to Work® certified organisation, with an employee centric culture anchored on autonomy, trust, respect, humility, work-life balance, team spirit, and approachable leadership.
We offer a safe and respectful workplace, where everyone can be who they ‘REALLY’ are, feel free to bring their whole selves to work and use their unique talents, knowledge, expertise, experiences, and backgrounds to create meaningful outcomes.
We nurture entrepreneurial spirits and empower them to think beyond the possibilities, to discover, shape and build their own unique stories. We promote and support non-linear career growth for the right talent.
We are simple, humble and approachable, and we believe in leadership at all levels to bring our purpose to life. Everyone at Halma India makes an impact, and so do you when you join us
Responsibilities:
- Perform system & network monitoring and checks daily.- Manage IT assets and control and protects the organization's IT assets throughout the asset life cycle, from acquisition through final disposition.- Maintain & update all hardware & software asset information on regular basis (Monthly, Quarterly, Half-yearly and yearly).- Involve in IT asset management audit, policies, procedures, and processes. And Coordinate with team in utilizing the asset management tools to analyse, review and track asset data. Develop asset control processes to monitor accountability identification, maintenance, location, and contracts.- Involve in Software’s management.- Responsible to provide IT trainings on regular basis to employees and communicating with stakeholders to identify training needs and mapping out development plans for teams and individuals.- Responsible for the maintenance, configuration, and reliable operation of computer systems, servers and network devices.- Co-ordination with vendors while troubleshooting hardware & software related issues.- Flexibility with working during evenings and weekends in case of maintenance activities.- Responsible for efficient ticketing system to monitor incoming service desk tickets, track incidents and troubleshoot the issues.- Consistently meet call handling goals by closing an average 15 to 20 calls per day with an 100% first call resolution ratio.- Provide users with information on available upgrades and troubleshoot computer related problems for internal and external clients.- Responsible for handling IT activities related to system support using ticketing tool.- Responsible for installation, maintenance and administration of Microsoft products like Windows family operating systems.
Qualifications:
- Degree or 3 years Diploma in Computers or related field.
Experience:
- Minimum 4 to 6 years of relevant experience- IT Audit experience and process implementation.- Experience in Asset Management including reports.- Certification on windows servers or virtualization platform is added advantage.- A person who has hands on experience in Installation and Configuration of Microsoft office products. Strong experience and understanding of anti-virus and other security products and troubleshooting hardware issues related to Dell, HP, Surface Pro and MAC.- Good understanding of cloud deployments (Azure) and solutions to support the business.
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