ServiceNow Architect
1 day ago
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. We’re seeking a ServiceNow Architect with deep experience in Managed Services delivery and the Customer Service Management (CSM) module. You’ll be the platform steward for multiple client environments—owning configuration, data integrity, and releases—while enabling scalable service operations. You stay current on Now Assist and the latest ServiceNow capabilities and translate them into practical, outcome-driven improvements for our clients.Platform Ownership : Administer and optimize ServiceNow instances, manage updates, upgrades, and Store apps with change controls. CSM & Managed Services : Configure CSM modules (cases, SLAs, playbooks, agent workspace, portals), enable deflection and incident/request handoffs. Automation & AI : Design Flow Designer/Integration Hub automations; implement Now Assist features with governance and KPIs. Stakeholder Engagement : Translate business needs into epics/stories, estimate LOE, advise on platform best practices and roadmaps. Integrations & Governance : Build REST/SOAP/MID integrations, ensure data quality, implement Performance Analytics and CSM reporting. Security & Compliance : Enforce ACLs, encryption, retention policies; support audits and release planning with ATF and rollback strategies. Requirements: Experience : 6–8+ years in ServiceNow; 3+ years in CSM; MSP/multi-environment background. Skills : ServiceNow admin, CSM config, Flow Designer, Integration Hub, ATF, PA, scripting (JavaScript, Glide APIs), CMDB. AI Knowledge : Familiarity with Now Assist features, prompt design, governance, and value tracking. Practices : ITIL v4, secure config, change/release management. Soft Skills : Strong communication, consultative problem-solving, prioritization in multi-client setups. Certifications (Preferred): ServiceNow CSA (required), CIS–CSM (strong plus), CAD/CIS–ITSM, ITIL® 4 Foundation, micro-certs (Flow Designer, IntegrationHub, ATF, PA). Success Metrics: SLA/OLA compliance, case deflection, backlog health, automation coverage, MTTR reduction, Now Assist impact, CSAT/NPS. Working Model: Agile/Scrum with Jira/Azure Boards, Git-based governance, ATF testing, occasional after-hours support. Position Level ManagerCountry India
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ServiceNow Architect
1 week ago
Pune, Maharashtra, India GEETHA TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are looking for an experienced ServiceNow Architect to design and lead scalable ServiceNow solutions that drive digital transformation. You will work closely with stakeholders and enterprise architects to deliver optimized ITSM, integrations, and automation strategies. Key Responsibilities : - Translate business and technical requirements into...
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ServiceNow Architect
2 weeks ago
pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 Years PFB JD ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
1 week ago
pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 Years PFB JD ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
7 days ago
Pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 Years PFB JD ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
7 days ago
Pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, Noida Experience - 8 - 12 Years PFB JD ServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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Servicenow Architect
3 days ago
Pune, Maharashtra, India Staid Logic LLC Full timeRole: ServiceNow ArchitectLocation: PuneExperience: 8-10 Years Role Description:It's a contract role for a ServiceNow Architect with 8 years of experience. The ServiceNow Architect will be responsible for architectural design, software development, integration, and project management tasks as part of the day-to-day responsibilities.Key Requirements: - 8-10...
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ServiceNow Architect
1 week ago
Pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
2 weeks ago
Pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
2 weeks ago
pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
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ServiceNow Architect
1 week ago
Pune, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Architects Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore, NoidaExperience - 8 - 12 YearsPFB JDServiceNow Solution Architect orchestrates platform solutions aligning with business needs guiding technical teams and ensuring scalable effective enterprise integrations. Experience...
