Scrum Master

Lead agile delivery and optimise team flow across Technology Services Use data and automation to drive productivity and continuous improvement Empower collaboration, visibility, and learning across dynamic teams Be Bold. Belong. Be More. At Southern Cross University, we do things differently, and so can you. A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you. You can be good anywhere. Here, you can be great. Your opportunity Southern Cross University is on an ambitious journey to redefine how technology empowers learning, research, and community impact. We’re building a future-ready technology organisation – modern, secure, adaptable, and driven by innovation.  Our teams are embracing emerging technologies, including artificial intelligence, to deliver smarter services and real-world benefits for students, staff, and the wider community. Within Technology Services, our five dynamic work units – Data, Architecture & Integration, Cyber Resilience, Digital Delivery & Innovation, Technology Platforms, and Operations & Services – work collaboratively to deliver high-impact solutions across the University. We’re now seeking a Scrum Master, a hybrid of agile coach, systems optimiser, and experimental catalyst, to help our teams work smarter, faster, and more effectively. Reporting to the Portfolio Delivery Principal, you’ll shape how SCU teams collaborate, deliver, and continuously improve across out digital ecosystem. This is not a traditional Scrum Master role, it’s a chance to reimagine how flow, data, and automation transform the way people work. You’ll coach teams in agile principles, optimise workflows and tooling, and lead experiments that enhance engagement, speed, and quality. You will make an impact by: Coaching teams and leaders in agile principles, flow metrics, and value-focused delivery to strengthen collaboration and team ownership Facilitating agile rhythms and workshops that foster psychological safety, learning, and continuous improvement across delivery streams Using data, metrics, and systems thinking to identify bottlenecks, improve flow, and enhance delivery predictability Designing and deploying automation, AI assistants, and smart tooling to reduce friction and increase team productivity Optimizing Atlassian and related delivery platforms to improve visibility, governance, and informed decision-making Leading continuous experimentation and capability uplift initiatives that embed innovation and agile ways of working across the University What you will bring You’re a forward-thinking coach and problem solver who sees the big picture while sweating the system details.  You love empowering teams, simplifying complexity, and using data and automation to turn good delivery into great flow.  To succeed in this role, you will also need: A degree in a relevant field and substantial experience in agile delivery, including several years as a Scrum Master, Agile Coach, or Delivery Lead Deep knowledge of agile, lean, and flow-based practices, with the ability to adapt your coaching stance to context and team maturity Hands on expertise configuring, administering, and optimizing Atlassian or similar delivery toolsets Strong analytical and data skills, using flow metrics, dashboards, and visualization to drive continuous improvement Experience introducing automation, AI-enabled tools, or scaled agile practices to enhance productivity and delivery outcomes A commitment to inclusive, collaborative, and continuously learning ways of working that align with SCU’s values  Why Southern Cross University SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world. Your opportunity is: Full-time, continuing (permanent) Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480. Relocation assistance is available, making it easier to join our regional communities The level of appointment will be commensurate with the candidate’s qualifications, skills and experience. You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University? Be more with Southern Cross University today Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information. Name: Vivian Cormier Email: Applications close 11.30pm AEST 16 November 2025. Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment.  Employer visa sponsorship is not available for this position. Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.    Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to Position Description Opens in new window