IPaas Integration Developer
3 weeks ago
Must be able to work Eastern Time hours
Position Type: We are seeking a technically skilled and customer-oriented Customer Integration Specialist to lead the implementation of integrations between our platform and our customers’ systems.
This role will involve using integration platforms (e.g., Workato, n8n, Tray.io, Zapier, Make/Integromat) to configure, test, and deploy integrations, as well as directly engaging with customers to understand requirements and map data fields between systems. Key Responsibilities
● Build and maintain integrations between our platform and customer systems using iPaaS tools.
● Configure connections using REST/SOAP APIs, Webhooks, and authentication methods (OAuth 2.0, API Keys, Basic Auth, etc.).
● Conduct technical discussions with customers to understand workflows, data structures, and integration needs.
● Map fields between systems, ensuring data integrity, correct formats, and proper error handling.
● Validate integrations, troubleshoot issues, and resolve data sync errors.
● Collaborate on and support strategic partnership integrations with enterprise platforms such as SAP, AVEVA, and Ignition.
● Create and maintain integration documentation for both internal and customer use. Required Qualifications
● Experience with an iPaaS tool such as Workato, n8n, Tray.io, Zapier, or Make/Integromat.
● Familiarity with REST APIs, JSON, and XML.
● Experience in data mapping and transformation.
● Strong problem-solving skills and attention to detail.
● Excellent communication skills for interacting with technical and non-technical customer stakeholders.
● Ability to work Eastern Time hours while based overseas. Preferred Qualifications
● Experience in manufacturing, SaaS, or enterprise integrations.
● Familiarity with ERP, MES, or CRM systems (e.g., SAP, Salesforce, NetSuite).
● Knowledge of scripting languages (JavaScript, Python) for custom automation logic. Soft Skills
● Customer-first mindset
● Ability to explain technical concepts clearly
● Proactive problem-solver
● Strong organizational skills
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