Surveillance Director

A surveillance director oversees an organization's surveillance operations by developing and implementing security policies, managing staff, and monitoring security systems like CCTV. Key responsibilities include analyzing footage to detect fraud or rule violations, conducting investigations, training staff, ensuring regulatory compliance, and collaborating with other departments like legal and security. This role requires strong analytical skills and a deep understanding of security protocols and technology to protect assets and reputation. Key responsibilitiesStaff Management: Hire, train, schedule, and supervise surveillance staff. Provide guidance on job skills, company policies, and equipment use. Policy and Procedure: Develop, implement, and enforce department policies and procedures. Recommend revisions to incorporate best practices and adapt to new threats. Operations Oversight: Manage daily surveillance activities, including monitoring security systems, CCTV, and access control equipment to ensure proper functionality. Investigation and Analysis: Analyze footage and data to detect and investigate incidents of theft, fraud, or policy violations. Document findings and provide reports to management. Risk Management: Conduct risk assessments to identify vulnerabilities. Monitor and manage security systems and equipment servicing. Collaboration: Work with other departments (e.g., security, operations, legal, HR) to ensure security compliance and collaborate on investigations. Maintain relationships with external agencies like law enforcement. Compliance: Ensure the organization complies with all relevant regulations, especially in industries like gaming. Required skills and qualificationsStrong analytical skills and keen attention to detail. Expertise in surveillance technologies, security protocols, and industry best practices. Excellent leadership, management, and training abilities. Ability to handle conflict resolution and high-pressure situations. Knowledge of applicable laws, regulations, and ethical standards. Strong communication skills, both written and verbal.