Reservations Supervisor

Found in: Whatjobs IN C2 - 2 weeks ago

gurgaon, India The Postcard Hotel Full time
Company Description
The Postcard Hotel is an intimate and experiential boutique hotel located in Gurugram. Led by a group of carefully chosen hospitality talent with experience in the best hospitality names in India and the world, The Postcard Hotel offers immersive and luxuriously curated holidays. We strive to provide a rich and simple experience for our guests, with fantastic spaces for relaxation, meeting like-minded people, and experiencing local culture. Each location is handpicked to ensure our guests have a remarkable experience.
Role Description
This is a full-time on-site role for a Reservations Supervisor at The Postcard Hotel in Gurugram. The Reservations Supervisor will be responsible for daily tasks such as managing reservations, communicating with customers, ensuring customer satisfaction, and providing training to staff. The role requires strong communication skills and a focus on delivering exceptional customer service.
Qualifications
Reservations, Communication, and Customer Service skills
Ability to ensure customer satisfaction
Experience in training staff
Strong organizational and multitasking abilities
Bachelor's degree in Hospitality Management or related field
Excellent problem-solving skills
Attention to detail
Previous experience in the hospitality industry is preferred

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