Face-to-Face For Airport Ground Staff Jobs

22 hours ago


Kolkata, India Fly Careers Full time

key responsibilities:1. assist passengers during check-in process: this includes issuing boarding passes, checking baggage, and guiding passengers through security procedures at the airport.2. provide assistance to passengers with special needs: help passengers with disabilities, elderly passengers, or unaccompanied minors in boarding and deplaning the aircraft.3. coordinate aircraft turnaround activities: ensure smooth operations by coordinating with the cabin crew, ground crew, and flight crew for timely departure and arrival of flights.4. handle customer queries and complaints: address passenger concerns, provide information about flight schedules, delays, and amenities, and resolve any issues that may arise during travel.5. ensure safety and security protocols are followed: vigilantly monitor passengers and baggage to prevent any security threats and respond to emergencies or incidents as per airline procedures.6. assist in boarding and deplaning procedures: organize boarding queues, assist passengers with seating arrangements, and ensure a smooth disembarkation process at the destination airport.required skills and expectations:- excellent interpersonal skills to communicate effectively with passengers and colleagues.- ability to work well under pressure and handle stressful situations calmly.- strong attention to detail and ability to multitask in a fast-paced environment.- knowledge of airport operations, airline industry regulations, and safety protocols.- prior experience or training in hospitality, aviation, or related fields is preferred.- willingness to work in shifts, weekends, and holidays as per the airline's schedule.Experience 0 - 1 Years No. of Openings 42 Education 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Sc, B.Tech, Any Bachelor Degree Role Airline Ground Staff Industry Type Aviation / Airline / Aerospace Gender ( Male / Female ) Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location kolkata, india



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    22 hours ago


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