API Data Specialist

4 weeks ago


Noida, Uttar Pradesh, India InnovateMR Full time
InnovateMR API Data Specialist

The primary focus of this position is to assist with data reviewing, identifying data trends, troubleshooting technical and non-technical issues within the suppliers and clients from the Client Connect portfolio.

This role will learn the QuickSight and Edge platforms and work closely with the Client Connect Technical/Product Team to address issues and drive top-level data reporting and action recommendations.

This role suits a self-starting professional who enjoys fostering relationships in a team setting, while embracing independent responsibility over their work.

The position requires an individual with a keen eye and passion for data analysis and managing relationships.

Primary Responsibilities
  • Reporting
    • Learn QuickSight and Edge for data pulling and analysis as needed
    • Analysis & reporting internally to the Client Connect Team
      • Identifying trends and actions
    • Data Validation and Troubleshooting by monitoring API connections
      • Key areas to look for examples:
        • High terminations
        • Off targeting
        • Successful revenue generation
    • Data Mapping as needed
    • Oversee and manage question data library
    • Work with Project Managers, adding new questions, translations, new markets, etc.
    • Daily performance reporting as needed
    • Update weekly client performance report noting key changes over the previous week
    • Continually monitor supplier progress, new suppliers' activity, proactively identifying and troubleshooting issues
    • Monitor before and after supplier/client survey parameter changes in Edge
    • Closely communicate with the Client Connect Technical Team to address reports, gaps, and other findings that require help
    • Build a database inclusive of reports, records, changes, etc. to easily identify impact of actions
Minimum Qualifications Requirements
  • A successful candidate is preferred to possess a bachelor's degree in marketing, advertising, computer science, information technology, data science, or a similar field, or equivalent practical experience
  • Experience in market research a bonus
  • Demonstrated strong analytical/problem-solving and organizational skills
  • Demonstrated ability to multi-task while working independently in a fast-paced environment
  • Must be detail-oriented, flexible, and resourceful
  • Must adhere to the highest level of customer satisfaction standards in the industry
  • Must be able to communicate effectively both verbally and in writing
  • Must be able to thrive in a start-up and entrepreneurial environment
  • Self-starter
  • Positive can-do attitude
  • Adept at using technological resources including Excel and an aptitude to use web-based survey tools

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