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WALK - IN FOR Quality Analyst on OTC on 4th and 6th September 2024.

2 months ago

tamil nadu, India HCLTech Full time
WALK - IN FOR Quality Analyst on OTC on 4th and 6th September 2024- 11am - Meet HR Ashwin @ Sholinganallur ELCOT campus.
Work Location: Sholinganallur ELCOT Chennai.
Interview Mode : Face to Face Interview
Time : 11:00 AM
Interview Date: 4th and 6th September 2024
Interview Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119
Contact HR: ASHWIN/MAITHREYEE
Experience from 3yrs to 6yrs can walk-in directly.
​ Experience / Skill requirement:
4+ years in OTC (Order to Cash) preferably with few years in O&G industry/ Supply Chain Operations (Trucking, Rail, Marine)/Heavy Industries etc.
Prior work experience in Quality management role in OTC domain (Order Creation, Order Amendment/Cancellation, Allotment, Billing, Collection, Invoice processing, Vendors follow ups, Supply Management, Account reconciliations, Dispute management processes)
Extensive end to end practical knowledge of OTC end to end activities with mandatory experience to SAP –modules
Independently able to select and audit samples as per the sampling criteria agreed, report the observations in a timely manner (adhering to the Process SLAs/Internal cut-offs)
Should have experience in identifying the CAPA , RCA and suggest appropriate actions to the Team Lead/Process Manager
Well-versed in providing coaching & feedback to the team to achieve the accuracy target/reduce the errors
Flexible to work in shifts
Job Description:
A : Transaction Monitoring: ​
Perform Transaction monitoring of the select processes
Record and consolidate QC scores on a timely basis, identify Root causes appropriately
Conduct coaching & feedback session for the individual & to the team on a timely and appropriate intervals
Record CAPA and ensure learnings are shared to the team and
Participate in calibration sessions, ensure that him/her-self meets the required accuracy scores; Demonstrate improvement trend whenever accuracy target is not met
B: Report & Review: ​
Prepare QA scorecards and conduct Coaching & Feedback reviews (weekly, monthly and quarterly) ​
Conduct timely review and prepare Monitoring Improvement plan ​
Tracking and measuring the transaction monitoring compliance against the sampling target​
Own and contribute to the management of Complaint/Issue tracking, resolution and analysis
C: Other QMS Activities: ​
Sharing the required deliverables to client/internal stakeholders on-time
Identify the failure modes or pain points in the process and contribute in creating mitigation plan
Document and maintain the Complaint tracker, ensure the closure of CAPA & RCA
Ensure the briefing of Corrective actions/ Learnings to the team from complaints, QC findings etc
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary - Best in industry
6. Shift - Flexible with any shifts (Night)
Regards
Ashwin
Executive HR - HCL Tech