Clearance Broker

1 week ago


Bengaluru, India FedEx Full time

Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling; Supply Chain Solutions & Engineering; Clearance Regulatory; Clearance Admin; Cross Border Custom Clearance (f2f/ online) What will you do: Execute and manage Clearance & Brokerage Operations, ensuring all processes are completed accurately, timely, and in compliance with regulatory and company standards. Perform Brokerage Administration Services, including data entry, document handling, and record maintenance, with a strong focus on accuracy and detail. Deliver high-quality Clearance Customer Service by responding to client inquiries and resolving clearance issues efficiently and professionally. Handle Cage operations, ensuring proper documentation, secure processing, and compliance with internal controls. Support Cross Border Custom Clearance procedures (face-to-face and online), ensuring full adherence to customs regulations and company policies. Identify and resolve anomalies using established rules and procedures; escalate complex issues to senior team members as appropriate. Collaborate with Supply Chain Solutions & Engineering teams to optimize clearance processes and improve service delivery. Ensure all Clearance Regulatory and Admin activities are carried out in line with internal protocols and external legal requirements. Demonstrate strong planning, organization, and problem-solving skills to manage multiple priorities in a deadline-driven environment. Utilize Microsoft Office and general PC skills to prepare reports, maintain records, and support operational tasks with high attention to detail. You will be a great fit if you: Have relevant experience in Customs clearance for atleast 5 to 6 years. Customs Regulation. G Card holder. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.


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