Telecaller

2 weeks ago


raipur, India DGPRO TECHNOLOGY PVT LTD Full time
Job Description: Telecaller

Position: Telecaller
Experience: 6 months to 2 years
Salary: 10000 to 12000
Location: Raipur
Preference: Male

Key Responsibilities:

  • Handle outbound and inbound calls to potential and existing customers.
  • Provide detailed information about products and services to customers.
  • Maintain a database of customer interactions and sales activities.
  • Follow up with customers and address any queries or concerns.
  • Achieve daily and monthly targets set by the company.
  • Maintain a high level of customer satisfaction through effective communication.

Requirements:

  • Proven experience as a Telecaller or similar customer service role.
  • Excellent communication skills in Hindi and English.
  • Basic knowledge of customer relationship management (CRM) software is a plus.
  • Ability to work under pressure and meet targets.
  • Strong organizational skills with attention to detail.
  • High school diploma or equivalent; a bachelor’s degree is preferred.

Additional Information:

  • Preference will be given to male candidates.
  • Flexible working hours may be required to accommodate customer needs.


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