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Housekeeper

1 month ago

Delhi, Delhi, India The Hosteller Full time
Job Role:

Housekeeping Supervisor/Executive/Associate

Location:

North India

Department:

Hotel Operations

Job Experience:

1-5 Years

Job Brief:

The Housekeeping Supervisor/Executive/Associate is responsible for maintaining the cleanliness of the hotel/backpacker hostel, including rooms, lobbies, public areas, restaurants, and all spaces. They must adhere to the highest standards of hygiene, cleanliness, and service as per company-defined guidelines.

Key Responsibilities:
  • Understanding of the Hospitality/Hotel Industry with Extensive Work Experience
  • Knowledge of Company Operational Standards
  • Understanding of Managing a Hotel Under a Brand Network
  • Understanding of Cleaning and Sanitization Procedures
  • Maintaining Cleanliness of Public Areas such as Lobbies, Restaurants, Restrooms, Receptions, etc.
  • Understanding of Various Cleaning Agents, Equipment, Materials, Supplies, etc.
  • Reporting Maintenance and Safety Issues Promptly
  • Following Health and Safety Regulations and Sanitation Policies
  • Conducting Regular Audits to Ensure Compliance with Standard Operating Procedures (SOPs)
  • Coordinating with Front Desk and Kitchen Departments as Required
  • Managing Operational Quality with Attention to Detail on Various Parameters such as Infrastructure, Services, Operations, etc. to Ensure High Service Quality
  • Handling & Resolving Escalations and Grievances
Qualifications:
  • Min. Qualification - 12th Pass or Diploma in Hospitality
  • Min. 1 Year of Experience in a Hotel, Hostel, Guest House, etc.
  • Outstanding Communication, Interpersonal & Time-Management Skills
  • Flexible to Relocate anywhere in Northern India
  • High Attention to Detail