Senior Operations Head, Gen AI Platforms and Solutions
6 days ago
Overview The primary objective of this role is to establish and lead a centralized operations function for PepsiCo's Gen-AI platforms, including PepGenX and Agent Factory. The role ensures platform reliability, incident management, vendor performance, and operational excellence across all sectors. It is critical to sustaining enterprise-scale AI adoption by overseeing 24x7 monitoring, ServiceNow-based workflow automation, and cloud FinOps, while coordinating with engineering, product, and vendor teams to maintain high availability, security, and performance at scale Responsibilities 24x7 uptime and incident management via a dedicated Gen-AI Command Centre, Scalable platform monitoring and alerting across PepGenX, Agent Factory, and LLM stacks, Integration with ServiceNow for workflows, change control, and audit trails, Vendor accountability and contractor performance governance, Cost efficiency and platform FinOps using Azure-native tools, Enterprise security, compliance, and operational SLAs as Gen-AI becomes business-critical Qualifications Proven expertise in setting up and managing command centers or NOCs for large-scale platforms. Deep knowledge of Azure cloud services, including monitoring, security, and FinOps tools. Extensive experience with ServiceNow, including incident management, change control, and automation workflows. Strong understanding of ML and data science operations, including model deployment and monitoring. Demonstrated ability to manage contractors and third-party vendors effectively. Excellent problem-solving skills and the ability to make decisions under pressure. Strong leadership and communication skills, with experience managing cross-functional teams.
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Hyderabad, India Pepsico Full timeOverview The primary objective of this role is to establish and lead a centralized operations function for PepsiCo's Gen-AI platforms, including PepGenX and Agent Factory. The role ensures platform reliability, incident management, vendor performance, and operational excellence across all sectors. It is critical to sustaining enterprise-scale AI adoption by...
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Hyderabad, India PepsiCo Full timeJob Description Overview The primary objective of this role is to establish and lead a centralized operations function for PepsiCo's Gen-AI platforms, including PepGenX and Agent Factory. The role ensures platform reliability, incident management, vendor performance, and operational excellence across all sectors. It is critical to sustaining enterprise-scale...
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Head of Gen AI Technology
1 week ago
Hyderabad, Telangana, India US Tech Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building anAI Factoryto power innovation across...
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Head of Gen AI Technology
4 weeks ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech Solutions US Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power...
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Head of Gen AI Technology
2 weeks ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
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Head of Gen AI Technology
2 weeks ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
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Head of Gen AI Technology
2 weeks ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
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Head of Gen AI Technology
2 weeks ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
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Head of Gen AI Technology
7 days ago
hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech SaaS platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
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Head of gen ai technology
4 days ago
Hyderabad, India US Tech Solutions Full timeAbout US Tech SolutionsUS Tech Solutions is a leading IT services, talent solutions, and HR Tech Saa S platform company. We are driving digital transformation for enterprises by leveraging cutting-edge technologies and delivering talent-driven business solutions. As we scale into the next phase of growth, we are building an AI Factory to power innovation...
