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Salesforce Commerce Cloud- Support

2 months ago

pune, India CoreFlex Solutions Pvt Ltd Full time
Roles &Responsibilities:
1.Salesforce B2B CommerceImplementation :
  • Lead thedesign configuration and implementation of Salesforce B2B CommerceCloud solutions.
  • Collaborate with crossfunctional teams to gather and definebusiness requirements.
  • Customize anddevelop Salesforce B2B Commerce features and functionalities.
  • Configure pricingproducts catalogues and promotions within the B2B Commerceplatform.
2.Integration and Data Management:
  • Integrate Salesforce B2B Commerce with other systems such as ERPand CRM.
  • Ensure dataaccuracy and consistency through data cleansing and maintenanceactivities.
  • Monitorand troubleshoot integration issues and data synchronization
3. UserTraining and Support:
  • Providetraining and support to endusers to maximize their use of theSalesforce B2B Commerce platform.
  • Address userinquiries and troubleshoot technical issues promptly.
4.Analytics and Reporting:
  • Createand maintain reports and dashboards to track key performanceindicators (KPIs) related to B2B Commerce.
  • Analyze data toidentify trends and make datadriven recommendations forimprovements.
5.Continuous Improvement:
  • Stayupdated on the latest Salesforce B2B Commerce Cloud features andbest practices.
  • Propose and implement enhancements to optimize the B2B Commerce
  • Platformsperformance and user experience.

Required Skills:
  • Proven 4 years of experience inSalesforce.
  • 2 yearsof experience in supporting commerce applications.
  • Should know ITSMprinciples and Major incident management processes.
  • Bachelor s degree incomputer science Information Technology or a related field.
  • Salesforce CertifiedB2B Commerce Developer or equivalent certification is highlypreferred.
  • Provenexperience in implementing and managing Salesforce B2B CommerceCloud solutions.
  • Strong knowledge of Salesforce CRM and related technologies.
  • Proficiency in HTMLCSS JavaScript and Apex programming.
  • Experience withagile development methodologies is a plus.
NonTechnicalSkills:
  • Excellent written and verbal communication skills
  • Excellentproblemsolving skills and attention to detail.
  • Strong communicationand interpersonal skills.
  • Ability to workindependently and as part of a team

salesforce crm,commerceplatform,html,analytics,erp,crm,apex,javascript,agile developmentmethodologies,salesforce b2b commerce,salesforce b2b commercecloud,data management,troubleshoot technicalissues,css,dashboards,apex programming,troubleshoot integrationissues,itsm principles

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