Laboratory Service Assistant

4 days ago

Prayagraj, India KE Select Full time

About The Company   An opportunity exists to join a world leading manufacturer of high quality, reputable laboratory instrumentation. With office presence throughout the world and a strong presence here in Australia, you will be joining a team filled with technical experts and passionate contributors.  The laboratory is located in the Inner South Eastern Suburbs of Melbourne.  About The Role This is a casual/temporary contract where you will be required to offer flexibility. Minimum of 12 hours per week (3 days, 4 hours a day) with the potential to stretch out up to 30 hours per week. Hours worked between 8 am and 6 pm.  Must be available to start immediately.  The Laboratory Service Technician will be required to; Receive and dispatch pipettes in accordance with established procedures. Perform decontamination and preventive maintenance (PM) on pipettes. Provide efficient calibration and repair services for pipettes, adhering to internal protocols and ISO standards. Accurately record all parts used and relevant service details in the Customer Relationship Management (CRM) system. Issue comprehensive calibration certificate and service reports for each completed job. Conduct internal equipment checks to maintain laboratory standards. Respond promptly to customer enquiries and provide updates on the status of their service requests. Contribute to the continuous improvement of services offered by the Liquid Handling Service Centre. Strive to achieve laboratory KPIs, maintaining high quality standards and customer satisfaction. Minimize customer returns by ensuring all services and repairs meet quality and workmanship expectations. Foster an efficient, productive, and harmonious work environment. Escalate any procedural issues or concerns to the Laboratory Team Leader as needed. Maintain cleanliness and organization within the laboratory. Complete additional tasks as assigned by the Laboratory Team Leader. About You Minimum TAFE qualification or degree in a scientific discipline Experience in laboratory environment, using a pipette.  Previous experience in pipette servicing, calibration, or a related technical field is an advantage Strong attention to detail, with accurate record-keeping skills Experience in a fast-paced lab environment Effective communicator, both with customers and within the team. Ability to work independently and as part of a team. Good written and verbal communication skills How to Apply? Apply directly through Seek or for more information contact Rebecca on or

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