Vendor Management Specialist, VP

1 month ago

pune, India F337 Deutsche India Private Limited, Pune Branch Full time

Description

DB Vendor Management (VM) are responsible for maintaining a bank wide end two end VM framework. The Divisional Vendor Management Office (DVMO) is responsible for implementing key elements of the framework, therefore ensuring the most efficient and effective execution of any sourcing event in full compliance with the groups policies and standards. The DVMO partners with the business functions to maintain a full understanding of business priorities and requirements to lead to the best sourcing outcomes across the Bank. The DVMO manages the divisional contract and Vendor legal governance and contributes to the required group wide transparency on our key vendor partners to drive informed management decisions.

Within the DVMO divisional setup the VM Specialist is responsible for governing vendor service relationships and activities on a transactional level. Leveraging cross vendor/cross function knowledge within the organisation ensuring that vendor engagements are aligned to supporting the business strategy, and comply with the relevant sourcing and TDI processes and quality gates. Performs administrative, performance management, tracking and reporting tasks.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above

Your Key Responsibilities:

Manage the Vendor service relationship on a transactional level. Managing a team of Vendor management analysts. Supports the daily workload, activities and tasks of the vendor management functions. Ensures service relationship data and information is up-to-date and performing Vendor Risk Monitoring responsibilities promptly Monitoring the service relationship via Governance, KPI reporting and tracking. Close collaboration with Vendor Manager, Procurement and Service Owners. Ability to monitor, manage, develop and drive supplier performance and optimize relationships Acting as the primary point of contact for Vendor related audit point or findings. Focus on expediting audit points and findings to successful outcomes and closure. Ensure vendor adheres to bank wide regulatory and compliance requirements and risk frameworks.

Your Skills & Experience:

Solid and practical knowledge and experience of Service Delivery Management & Supplier Performance Management. Experience of managing small teams. Experience of Contract management & Governance. Solid understanding of contract creation and financials. Experience in change execution. Experienced in working with third parties and cross-functional teams. Ability to diagnose improvement areas across processes, tools and systems. Solid understanding of NFRM, SDM and TPM functions is mandatory. Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs). Ability to translate technical business requirements into vendor deliverables Expertise in Software License Management Previous experience in managing cloud/software providers would be beneficial Proficiency in comprehending technical concepts with respect to enterprise, cloud solutions Analysis and consolidation of all regulatory and legal requirements for DVMO Definition and administration of sustainable integrated processes with respective e2e views (actuality, changes, information) Active part in remediation projects and initiatives Coordination of daily business requests with all relevant internal stakeholders

How we’ll support you

Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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