SRE Head

4 weeks ago

Mumbai, India SID Global Solutions Full time

Job Title: SRE HeadExperience Level: ~10 yearsRole Type: Engineering / ReliabilityRole Overview:The SRE Head is responsible for leading and scaling the Site Reliability Engineering (SRE) function across the organization. This role defines the reliability strategy, standards, and practices to ensure high availability, performance, and resilience of critical systems. The SRE Head partners with engineering, infrastructure, and operations teams to embed reliability, observability, and continuous improvement across all services.Key Responsibilities:- Lead and define the SRE strategy, operating model, and best practices across the organization.- Establish and maintain SLIs, SLOs, and SLAs to measure and ensure service reliability and performance.- Oversee incident management, post-incident reviews, and root cause analysis for major outages.- Drive resilience engineering, disaster recovery, and chaos engineering initiatives.- Collaborate with development, infrastructure, and operations teams to improve reliability and automation.- Lead efforts to improve observability, including metrics, logging, and tracing frameworks.- Foster a culture of proactive reliability, continuous learning, and blameless postmortems.- Mentor and guide SRE leads and engineers, building high-performing reliability teams.- Track and communicate reliability trends, key metrics, and risk areas to leadership.- Evaluate and adopt emerging tools and practices to enhance platform reliability and scalability.Required Qualifications & Experience:- 10+ years of experience in SRE, reliability engineering, or production operations in large-scale environments.- Proven expertise in availability management, incident response, and service continuity.- Strong technical understanding of cloud platforms (GCP/AWS/Azure), Kubernetes, CI/CD, and automation.- Proficiency in observability tools (e.g., Prometheus, Grafana, Dynatrace, Datadog, ELK, OpenTelemetry).- Experience implementing SLIs/SLOs, error budgets, and capacity planning frameworks.- Strong leadership, strategic thinking, and cross-functional collaboration skills.- Excellent communication, mentoring, and culture-building abilities.Desirable Skills:- Experience in building and scaling SRE organizations or CoEs.- Exposure to performance engineering, cost optimization, and AIOps practices.- Deep understanding of network reliability, security resiliency, and compliance-driven uptime goals.- Certification in reliability or cloud architecture (e.g., Google SRE, GCP Professional Architect).

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