Executive Customer Relationship

LifeCell is Hiring Join India’s Leading Health & Biotech Innovator Role: Executive – Customer Relationship (ECR) Division: BioBank (Health Bank) Location: Hyderabad - Jubilee Hills, Manikonda, Gachibowli, Kukatpally About LifeCell Founded in 2004, LifeCell International is India’s largest stem cell & tissue storage bank. We leverage the power of Cells, Genes & Tissue Sciences to deliver cutting-edge healthcare solutions—ranging from >97% stem cell donor match rates to rapid prenatal & newborn genomics, advanced wound healing products, and cellular skin science innovations. Join us in shaping the future of healthcare. Key Responsibilities 1. Doctor & Hospital Relationship Management Conduct monthly in-person meetings with assigned Gynaecologists to share updates and strengthen partnerships. Collaborate with hospital staff to create awareness and help enroll expectant parents for stem cell banking. 2. Key Account Management Build and manage partnerships with women & child care hospitals to drive business growth. Educate expectant parents through counselling, short pitches, and distributing educational materials. 3. Marketing Event Execution Plan & execute minimum 4 marketing events per month to boost brand visibility and client engagement. 4. Customer Delight & Sales Collect client information, conduct cold calls, and deliver in-person presentations at home/office/hospital. Achieve monthly sales targets and ensure timely collection kit delivery & coordination with paramedic teams. Provide excellent post-sales service to ensure satisfaction, retention, and referrals. 5. Market Intelligence Share insights on market trends, competition, and opportunities for strategic decision-making. 6. Performance Excellence Adapt to business needs and take on additional responsibilities as assigned. What We’re Looking For Experience: 0–3 years Education: B.Sc / M.Sc / Biotechnology / Pharma / MBA Requirements: Two-wheeler + valid license Availability: Weekends & late evenings (Week-off between Tue–Thu) Skills: Strong communication, rapport-building, collaboration, adaptability, and goal orientation Languages: English + local language proficiency Learning & Growth Build strong networks with healthcare experts Strengthen communication & presentation skills Host engaging marketing events Master customer experience & sales excellence What You Get Compensation & Benefits Competitive CTC + Attractive Monthly Incentives Local Conveyance Medical Insurance Company Tablet Salary Advance Loan BYOD Allowance Career Growth Fast-track promotions Professional training & development Internal mobility opportunities Chance to win National & International trips Employee Recognition Awards & recognition programs Appreciation & engagement events Referral incentives Work Culture Vibrant, collaborative environment Team-building activities Open-door leadership culture Apply now