Business Support, LaSalle Business Support

6 days ago

hyderabad, India JLL Full time

Position: Helpdesk Executive , Hyderabad

Business: Property and Asset Management

What this job involves

You will be ensuring that all services are maintained and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for issues with client and occupants. Your key deliverables will be to:

JOB Description:

Liaise with internal tenants & various external clients to maximize revenues.


Coordinate with mall management team and organize various exhibitions, promotions to generate revenue and also increase foot fall to the mall. These can be very specific, to cater a category/ Floor which is under performing. He/she should be able to evaluate the look and feel of the mall.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door simultaneously working on the methodology to capture the data of visiting customers. Post the same data can be used for CRM analysis and information to be infer from those data for a better TD.

An Helpdesk executive is, above all, a individual who understands marketing and promotion techniques. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance. An individual having good hands on knowledge about excel, PPT and other software.

Build strategic relationships and partner with key industry players, agencies and vendors.

Analyse consumer behaviour and adjust email accordingly.

JOB Description:

1. Responsible for maintaining MIS Billing, Collection & Outstanding @ Mall with various brands.

2. Clarification to tenants regarding any invoice related issues and escalating any required issues to top level managers if require intervention.

3. Preparation of ageing sheets on Weekly & Monthly basis pertains to Mall.

4. Depositing Cheques in Bank Regular basis.

5. Updating TOD on Regular Basis.

6. Sharing Outstanding Statements to all Retail Partners, ( i.e.) Regular Outstanding, 180 day .

7. Outstanding and 365 days Outstanding for Mall.

8. Feedback from Customer.

9. Lost and found reports.

10. Footfall reports/ sales reports.

11. General rounds of mall, ensuring Housekeeping.

12. Compiling of Tenant contact reports.

13. Customer complaint attendance.

14. Tenant complaint and resolving within TAT time.

15. Creative, standee’s checklists.

16. Housekeeping snags update and follow ups.

17. Technical complaints to be updated and follow up for rectification and closure of complaints.

18. Assisting marketing team for events organise/ promotions.

19. Updating of tenant data.

20. Distribution of invoice to all tenants.

21. Follow up from security for footfall/ security concerns.

22. Collecting required Utility breakup information from technical department & sharing the same with tenants and escalating the utility related queries regarding invoicing to technical department.

23. Also, arranging and escalating issues of Retail Partners to consent personal so get resolved as soon as Possible.

24. Discussing with Store Manager for Payments and putting pressure for Payments.

25. Assuring the Details send to Retails are up to date and Correct.

26. Coming up with suggestions to enhance the event’s success.

Reporting:

You will be working with our operations team and reporting to the Property Manager and Client.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor financial aspects. You should have a good knowledge of the working procedures.

Qualifications

You will have a Degree / Diploma in finance/ marketing/ MBA/ Accounting OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

  • Business Support, Lasalle Business Support

    6 days ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally. **Position**: Helpdesk Executive, Hyderabad **Business**: Property and Asset Management What this job involves You will be ensuring that all services are maintained and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for issues with client and...

  • Senior Consultant Java Support

    3 weeks ago

    Hyderabad, India Invenio Business Solutions Full time

    Description invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector. ...

  • Senior Consultant Java Support

    3 weeks ago

    hyderabad, India Invenio Business Solutions Full time

    Description invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment...

  • Senior Consultant Java Support

    1 week ago

    Hyderabad, India Invenio Business Solutions Full time

    Description invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector. ...

  • Senior Consultant Java Support

    2 weeks ago

    hyderabad, India Invenio Business Solutions Full time

    Description invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment...

  • Lead Data Support Engineer

    3 weeks ago

    Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...

  • Lead Data Support Engineer

    3 weeks ago

    Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    About Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...

  • Lead Data Support Engineer

    3 weeks ago

    Hyderabad, India Inspire Brands Hyderabad Support Center Full time

    About Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...

  • Senior Consultant Java Support

    2 weeks ago

    Hyderabad, India Invenio Business Solutions Full time

    DescriptioninvenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.invenioLSI now...

  • Senior Consultant Java Support

    1 week ago

    Hyderabad, India Invenio Business Solutions Full time

    DescriptioninvenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.invenioLSI now...

  • Business Support Executive

    2 months ago

    Hyderabad, India Socialsiren Private Limited Full time

    Business support executives are responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity. We are looking for a resilient, empathic business support executive to contribute to the growth of our company....

  • App Dev

    4 weeks ago

    Hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Business Development Executive

    4 weeks ago

    hyderabad, India TRX LOGISTICS AND SUPPORT SERVICES PVT. LTD. Full time

    Company Description TRX Logistics & Support Services Pvt. Ltd is a premier Corporate Transportation Solutions provider based in Hyderabad, India. With a decade-long legacy of excellence since its establishment in 2011 , we specialize in Employee Transportation Solutions and Corporate Car Rentals . Our services are meticulously crafted to meet the dynamic...

  • App Dev

    1 month ago

    Hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Business Support Analyst

    2 weeks ago

    Hyderabad, Telangana, India WARNERMEDIA Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

  • Business Support Analyst

    3 weeks ago

    Hyderabad, Telangana, India WARNERMEDIA Full time

    Every great story has a new beginning, and yours starts here.Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...

  • Business Support Analyst

    3 weeks ago

    Hyderabad, Telangana, India WARNERMEDIA Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

  • Business Relationship Support Associate

    7 days ago

    Hyderabad, India Wells Fargo Full time

    **About Wells Fargo** Wells Fargo India and Philippines (WFIP) is an integral part of the Well Fargo Enterprise and provides Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has 28,000 employees supporting all lines of business covering business operations, technology development...

  • NUKG Business Solutions

    2 months ago

    Hyderabad, India NUKG Business Solutions Pvt. Ltd Full time

    NUKG ( is a Business, Process & Technology consulting company with niche expertisein the area of US Benefits Administration and Data Management. NUKG's headquarters are based inNJ, USA and the Global Delivery Center is based in Hyderabad, India.Carrier Team Job Description (COps) This person will be responsible for developing and supporting solutions...

  • NUKG Business Solutions

    2 months ago

    Hyderabad, India NUKG Business Solutions Pvt. Ltd Full time

    NUKG (www.nukg.com) is a Business, Process & Technology consulting company with niche expertisein the area of US Benefits Administration and Data Management. NUKG's headquarters are based inNJ, USA and the Global Delivery Center is based in Hyderabad, India.Carrier Team Job Description (COps)This person will be responsible for developing and supporting...