Golang developer

About Faveo Helpdesk:

Faveo Helpdesk is a leading open-source, customizable ticketing system designed to meet the needs of startups, SMEs, and enterprises. As we scale and modernize our product suite, we’re looking for a Golang Developer to help us build robust, scalable backend services and APIs that enhance support automation and system performance.

Role Summary:

We’re seeking a Golang Developer who will be responsible for designing and building backend components for Faveo’s Helpdesk platform. You'll work closely with the product and engineering teams to implement scalable, efficient, and maintainable microservices using Go.

Key Responsibilities:

• Build backend components that interface with and support functionality across Linux, Windows, and macOS environments
  

• Efficiently consume and integrate third-party APIs into backend systems
  

• Write clean, well-structured, and testable code following best practices
  

• Implement secure API practices , including authentication and authorization
  

• Debug production issues and provide timely resolutions
  

• Participate in code reviews to maintain code quality
  

• Maintain clear and updated technical documentation for backend components
  

Skills and Requirements

• Proficiency in Golang with hands-on development experience
  

• Experience working across multiple OS environments (Linux, Windows, macOS)
  

• Ability to work independently and integrate complex third-party services
  

• Strong debugging and problem-solving skills
  

• Experience with version control systems like Git
  

• Solid understanding of secure coding practices
  

• Must be familiar with CI/CD automation tools and workflows
  

• Clear communication skills and a collaborative mindset
  

Preferred Qualifications:

• Experience with helpdesk/ticketing platforms or customer support tools
  

• Exposure to open-source project development or contribution
  

• Familiarity with PHP (Laravel) as Faveo’s base product uses it
  

• Knowledge of system performance profiling and optimization techniques
  

Why Join Faveo Helpdesk?

• Work on a widely adopted and growing open-source product
  

• Be part of a collaborative and innovation-driven environment
  

• Flexible working hours and remote work options
  

• Opportunities to contribute to meaningful product decisions
  

• Learning and development opportunities