Full Stack Engineer

1 week ago

Anywhere in IndiaMultiple Locations Grizmo Labs Full time

Responsibilities :

- Collaborate with cross-functional teams to define requirements and architect solutions for our omnichannel chatbot and messaging platform, with a focus on the WhatsApp API, and adding other channels such as Telegram, Instagram, LINE & Messenger.

- Design and develop backend services, APIs, and data models to support WhatsApp integration and other channel functionalities.

- Collaborate with our front-end engineers in React.JS where needed, but the emphasis of this role is backend messaging and chat bot skills.

- Integrate advanced features such as message templates, rich media, and chatbot capabilities into the WhatsApp channel to enhance customer engagement.

- Optimize platform performance, scalability, and reliability to handle large volumes of messages and interactions across multiple channels.

- Conduct thorough testing and debugging to identify and fix issues, ensuring a high-quality product that meets customer needs and expectations.

- Stay updated on the latest WhatsApp API updates, best practices, and industry trends, and incorporate them into our platform roadmap and development processes.

- Provide technical guidance, mentorship, and support to team members, fostering a culture of collaboration, innovation, and continuous learning.

- Other duties as assigned, as organizational needs and priorities dictate.

Qualifications :

Required :

- Demonstrated experience delivering production-grade Node.js services

- Experience building API-related web technologies: HTTP, REST, etc.

- WhatsApp API experience and WA BSP experience is required

- More than 5 years of experience building production SAAS

- Solid experience with GIT version control, preferably GitHub.

- Strong command of English language

Preferred :

- Working knowledge of AWS services and MongoDB

- Experience with OpenSearch or Elasticsearch

- Experience with automated testing

- Familiarity with Docker or other containerization technologies

- Familiarity with frontend development, especially React.js

- Familiarity with machine learning tools and Natural Language Processing

(ref:hirist.tech)

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