Tools - Sympony Admin Symphony Summit Admin SystemAdministrator

4 weeks ago


mumbai, India SPG Consulting Full time
PrimarySkills
  • The ITSMSymphony Summit Developer and Administrator provides applicationtechnical expertise for the installation and support of all ITService Management (ITSM) software application tools
  • Responsible for the design configuration andadministration of vendor or inhouse developed applications orscripts required to support the IT Service Management platformsolution including integrations into and out of ITSM tools andEnterprise applications.
  • Responsible fordeveloping repeatable processes using the appropriate Orchestrationautomation utilities to enhance the flexibility and value of theITSM Solution
  • Serves as the Subject MatterExpert to configure IT Service Management User Interface (UI) tomeet the requirements of the defined Business process needs forIncident Change Configuration Release Problem and RequestManagement Ensures appropriate communication testing and adherenceto ITSM processes are met
SecondarySkills Good understanding ofIncident Asset Problem and Change Management (ITILprocesses)

integration,itsm,itil processes,uiconfiguration,symphony summit,symphony,summit,scripting,systemadministration,orchestration,automation



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