Customer Service Team Lead

2 weeks ago


Mumbai, India TP Full time

We're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls.- Monitor performance, coach team members, and drive results.- Handle escalations and ensure high customer satisfaction.- Collaborate with internal teams to improve service quality.- Prepare performance reports and ensure SLA compliance.What We're Looking For:- Any Graduate- 2+ Years of exp in Bpo- Minimum 1 year of experience as a Team Lead in a Customer Service Process.- Excellent communication and leadership skills.- Proficiency in MS Office and CRM tools.Interested?Contact-



  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls.- Monitor performance, coach team members, and drive results.- Handle escalations and ensure high customer satisfaction.- Collaborate with internal teams to improve service quality.-...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls.- Monitor performance, coach team members, and drive results.- Handle escalations and ensure high customer satisfaction.- Collaborate with internal teams to improve service quality.-...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice ProcessLocation: MumbaiSalary up to : 6lpa Annually.What You'll Do:- Lead a team of customer service agents handling inbound/Outbound calls.- Monitor performance, coach team members, and drive results.- Handle escalations and ensure high customer satisfaction.- Collaborate with internal teams to improve service quality.-...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...


  • mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...


  • mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: - Lead a team of customer service agents handling inbound/Outbound calls. - Monitor performance, coach team members, and drive results. - Handle escalations and ensure high customer satisfaction. - Collaborate with internal teams to improve service quality....


  • mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: Lead a team of customer service agents handling inbound/Outbound calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare...


  • Mumbai, India TP Full time

    We're Hiring: Team Leader Voice Process Location: Mumbai Salary up to : 6lpa Annually. What You'll Do: - Lead a team of customer service agents handling inbound/Outbound calls. - Monitor performance, coach team members, and drive results. - Handle escalations and ensure high customer satisfaction. - Collaborate with internal teams to improve service quality....