Community Manager

Found in: Whatjobs IN C2 - 2 weeks ago

hyderabad, India NxtWave Full time
JOB DESCRIPTION- Community Manager
Position Overview:
NxtWave is seeking a dynamic and passionate Community Manager to foster a vibrant and engaged community around our brand. As the Community Manager, you will play a pivotal role in building, nurturing, and expanding our online and offline community presence. You will be responsible for driving engagement, facilitating meaningful interactions, and ensuring a positive and inclusive atmosphere for community members. If you are a creative, enthusiastic, and people-oriented individual with a strong understanding of community dynamics, we encourage you to apply.
Responsibilities:
Community Engagement:
Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.
Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.
Content Creation:
Create and curate engaging and shareable content tailored to the community's interests, including articles, videos, graphics, and more.
Collaborate with the marketing team to align community content with overall brand messaging and marketing campaigns.
Moderation and Conflict Resolution:
Monitor community interactions to ensure adherence to community guidelines and policies.
Address any conflicts or issues that arise within the community promptly and professionally, seeking to maintain a respectful and inclusive environment.
Community Growth:
Develop and implement strategies to attract and onboard new community members.
Collaborate with other teams to identify opportunities for community growth and expansion.
Feedback and Insights:
Act as a liaison between the community and internal teams, providing valuable insights, feedback, and suggestions.
Regularly analyze community metrics and feedback to assess engagement levels and make data-driven decisions for continuous improvement.
Event Coordination:
Organize and manage online and offline events, such as webinars, workshops, meetups, and conferences, to bring the community together and facilitate networking.
Qualifications:
Strong passion for and understanding of community building, social dynamics, and online engagement.
Excellent written and verbal communication skills.
Proficiency in using various social media platforms, forums, and community management tools.
Ability to empathize, listen, and engage with a diverse range of community members.
Creative thinking and the ability to generate engaging content ideas.
Problem-solving skills and the ability to manage conflicts and challenges professionally.
Experience with data analysis and the ability to draw insights from community metrics.
Flexibility to adapt to changing community trends and needs.
Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus.
Key Skills:
Content management
Dynamic environment
Campaign writing and handling
Creative writing
Stakeholders management
Vendor management
Student engagement
Community
Business strategy
Digital media
Driving offline community events
Able to record short bytes i.e 30sec videos if required
Job Location: Hyderabad
Work Timings: 10-7 pm
Working Days: 5 Days per week
Why join NxtWave:
At NxtWave, you'll be part of an innovative team that thrives on pushing boundaries and creating impactful solutions. We offer competitive compensation, professional development opportunities, a collaborative work environment, and the chance to contribute to cutting-edge projects that shape the future.
If you're a dynamic and results-driven Community Manager looking to make a significant impact in a forward-thinking company, we invite you to join our team at NxtWave.
Join NxtWave and be at the forefront of shaping a thriving and enthusiastic community that positively impacts our brand and its members.

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