Senior Aws Cloud Engineer

3 weeks ago

Hyderabad, India Locuz Full time

Job Title: Sr. Managed Services Engineer AWS (L3)

Company: SHI | LOCUZ

Location: Hyderabad

Experience: 8+ Years

Level: L3 Managed Services

Shift: 24/7 Support (Rotational Shifts)

About the Role:

We are looking for a seasoned Sr. Managed Services Engineer AWS (L3) to join our expert team supporting SHI Complete and Expert-level AWS services. The ideal candidate will have strong hands-on experience with core AWS services, managed services delivery, and a passion for proactive monitoring and automation in cloud environments.

Key Responsibilities:

  • Perform in-depth reviews and understanding of customer AWS environments
  • Evaluate business requirements and develop tailored service delivery plans
  • Configure, monitor, and maintain AWS infrastructure for performance and availability
  • Handle L3-level escalations and troubleshoot complex customer incidents/tickets
  • Conduct proactive system checks, health monitoring, and performance tuning
  • Implement data backup and recovery best practices
  • Maintain security compliance and ensure adherence to SLAs and KPIs
  • Prepare AWS-level change roadmaps for continuous improvement
  • Lead incident response and root cause analysis for critical issues
  • Collaborate with L1, L2, and vendor support teams
  • Mentor junior engineers and ensure knowledge transfer

Required Skills & Experience:

  • 8+ years of IT experience, with strong exposure to Managed Services environments

  • Deep hands-on experience with a wide range of AWS services, including but not limited to:

  • CloudWatch, EC2, EBS, S3, RDS, EKS, Lambda, CloudFormation, CloudTrail, VPC, Route53, Transit Gateway, IAM, Security Hub, GuardDuty, AWS Backup, WAF & Shield, ACM, FSx, EFS, Elastic Beanstalk, API Gateway, AWS Workspaces, Control Tower

  • Excellent understanding of AWS operational excellence and Well-Architected Framework

  • Experience with 24x7 production environments and ITIL-based service delivery
  • Strong troubleshooting and analytical skills
  • Excellent communication and documentation skills

Nice to Have:

  • AWS Certifications (e.g., Solutions Architect Associate/Professional, SysOps Admin, DevOps Engineer)
  • Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation
  • Experience with monitoring/alerting via EventBridge, SNS, SQS, or 3rd party tools

Why Join Us?

  • Work with leading-edge AWS technologies
  • Be part of a high-performance managed services team
  • Great learning opportunities and certifications
  • Stable and growth-oriented career path in cloud infrastructure

Apply now and be part of our mission to deliver expert AWS support 24x7 for enterprise customers

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