Delivery Manager

1 month ago


Flower Bazaar, India Societe Generale Global Solution Centre Full time
ResponsibilitiesThe Margins, Port Recs & Dispute management teams within GSC CCR oversee the daily reconciliation of OTC collateralized trades (under ISDA/CSA), and must ensure the fast and accurate correction of identified discrepancies, relying on appropriate teams: TSU, Back-offices, MACC (in charge of valuation), external clients.As a Manager for CCR, responsibility is to ensure that all margin calls notifications are issued as per the CSA guidelines to clients and disputes are settled within a reasonable timeframe.Monitoring and ensuring the production quality in terms of the KPI & KRI are in line with global standard and cash breaks are under control.Ensure collation and reporting of KRIs for CCR that provides clarity of the Volume, Notification time, SLA, Incidents to stakeholders and management levels on a daily, weekly and monthly basis.Ensure timely and accurate delivery of the various reporting tasks, performed/generated using internal tools and TriOptimaEnsure all manual recs are performed accurately and in-line with the process requirements and breaks (if any), are escalated and reported appropriatelyEnsure all ageing breaks and disputes are actioned in a timely manner by coordinating with appropriate business partners (TSU, MACC, CCR on-shore, etc.).Identify and Monitor operational risks for critical function within CCR and make systematic reporting to all stakeholders. Ensure that relevant controls are implemented and performed timely. Understand and educate the team on internal controls and compliance processes along with and legal and regulatory requirements.Ensure strict adherence to internal and external process guidelines including compliance and legal to build and maintain robust production and control environment.Profile Required: Good understanding of Collateral business and regulationsExcellent knowledge on OTC derivatives productsExcellent analytical skillsGood communication skills (lot of interactions with Custodians, onshore, business partners)Autonomy, pro-activityGood management of priorityCapacity to work in transversal and complex environmentQualifications Graduate/Postgraduate in Finance with 12+ years’ experienceSolid experience in the IB environment and knowledge of overall collateral ops is extremely criticalAbility to identify and develop strong working relationship with internal partners as well as external clientsSuccessful customer service track record and the ability to foster a service-oriented work environmentProficiency in MS Office Tools (Excel, Word Doc, PPT, etc.)3+ years of people management experience;

flexible to work in EMEA/US shifts
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