Technical Writer

3 weeks ago

Thane HO, India CyberTech Systems and Software, Inc Full time

Job description: Experience: 9 to 10 Years Write incident response documentation and test the usability of the documents. Meet with various technical stakeholders to collect the knowledge needed to create required internal technical documentation. Develop, apply, maintain, and continuously improve technical documentation best practices and standards. Collaborate with subject matter experts to collate and revise content, create templates, format documents, resolve issues and verify the technical and functional accuracy of the documentation deliverables. Produce quality documentation that meets applicable standards and is appropriate for its intended audience. Write easy-to-understand user interface text, online help, and developer guides. Active participation in Kick-Off meets to understand requirements and create documents. Responsibilities: Building IT architecture diagrams Building IT workflows Knowledge on IT architecture Hands on experience on technical Runbook, Playbook & SOP creation and experience of Visio studio Excel knowledge – Formula, VLOOKUP, Pivot Hands-on experience using PowerPoint. Good communication skills with a clear and neutral accent. No Reservations towards Night shift. Qualifications KB Articles creation in HTML format. Tools knowledge of MS Visio, Excel, and word format. Good understanding of SDLC & DDLC Experience with documentation libraries (e.G. SharePoint, Box) Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

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