Business Strategy Analyst

1 week ago

Mumbai, India Karix Full time
Role: Business Analyst cum Sales-Coordinator

Location: Mumbai (WFO)

What you'll be Responsible for?

- Work closely with Management and business strategy team to model, analyze, prepare, and summarize information for company’s Sales, Products,- New initiatives, organic and inorganic growth etc.- Analyze sales data, including historical performance, trends, and market insights, to identify opportunities and challenges.- Create meaningful reports, dashboards, and presentations to visualize and communicate sales performance metrics to the sales team and management.- Assist in managing customer inquiries, resolving issues, and providing exceptional customer service- Work closely with the sales team to develop sales targets and strategies based on data-driven insights- Preparing and monitoring funnels performance weekly for sales team- Work with Business Teams to monitor potential opportunities.- Tracking performance (Target vs achievement) of business team product wise and presenting to management- Ensure the CRM system is utilized effectively for tracking leads, opportunities, and customer interactions.- Providing access of CRM tools to business team and providing solutions if any issue team is facing regarding CRM tools.- Providing sales date to respective sales representatives, generating reports, and support them as and when needed. (Majorly Traffic and Revenue report,- DLT data, Funnel pipeline stage etc.)- Act as a liaison between the sales team and other departments- Ensuring the team is updating their opportunities, leads and their pipeline stages in CRM regularly.

What You'd have?

- Bachelor / master’s degree in business, Sales, Finance, or a related field.- Proven experience in data analysis and interpretation, preferably in a sales or marketing context- Proficiency in data analysis tools and software (e.g., Microsoft Excel, Tableau, Salesforce)- Strong attention to detail and analytical thinking- Excellent communication and interpersonal skills- Ability to work independently and collaborate effectively within a team- Highly organized with the ability to manage multiple tasks and deadlines- Prior experience with CRM systems is a plus

Why join us?

Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees

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