WalkIn-Manager Operations_Credit Cards Experience

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

Role & responsibilities JOB RESPONSIBILITIES: Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics - Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM**** **MEET HR Sameer FOR INTERVIEW** Credit Card Experience Mandatory

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory : Graduation mandatory : Gurugram (work from office) : 24*7 rotational shifts 6 Days WorkingManage team of 15 20 Team MembersManaging Team Performance Productivity // Quality // Shrinkage // AttritionCoaching new team membersReview...

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory : Graduation mandatory : Gurugram (work from office) : 24*7 rotational shifts 6 Days WorkingManage team of 15 20 Team MembersManaging Team Performance Productivity // Quality // Shrinkage // AttritionCoaching new team membersReview...

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory🎓 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Graduation mandatory📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram (work from office)🕒 𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴𝘀: 24*7 rotational shifts📅 6 Days...

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory🎓 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Graduation mandatory📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram (work from office)🕒 𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴𝘀: 24*7 rotational shifts📅 6 Days...

Job Description: Roles and Responsibilities Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth.At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth. At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth.At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth.At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth. At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Product Managers at Airtel are curious, creative problem solvers who are highly collaborative, live to tackle the hard problems and drive business growth.At Airtel, the Product team is building the next wave of scalable and robust digital products to meet customers’ needs. We are investing heavily in our digital product ecosystem to deliver delight to our...

Job Overview :We are seeking a skilled and experienced professional for Credit Card Data Modernization and Data Analytics project. As a Credit Card Data Modernization Specialist, you will play a pivotal role in transforming the credit card data infrastructure for one of our US Banking clients, ensuring its alignment with modern technologies, and leveraging...