Credit and Collections Analyst
3 weeks ago
Role Description
The opportunity
Unity Technologies is looking for a Credit and Collections analyst to be an integral part of our revenue accounting operations team You will be working cross functionally with our Sales, Finance, Legal and Revenue accounting operations team. In this role, you will be focused on reviewing new cash collections, resolving unapplied cash and reconciling accounts to reduce aged receivables.
At Unity, you’ll make a difference. In a collaborative, fast-growing environment, we’re redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity.
What you'll be doing
Credit Checks: Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information Account Receivables: Monitor, review, follow-up and resolve issues related to overdue account receivables Customer Contact: Contact customers with past due invoices, exercising considerable judgment, professionalism and tact Escalation and Reconciliation: Escalate issues to Supervisor and Account Managers when their intervention or awareness is required, and perform account reconciliations to ensure that outstanding balances are correct Customer Service and Special Projects: Review unapplied credits and handle refund requests, respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs, and handle ad-hoc, special projects, and other requests as neededWhat we're looking for
Credit and collections experience in a fast paced SAS/high-tech industry Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment with minimal supervision Experience with Workday, Netsuite, Zuora and/or Salesforce Excellent communication skills and the ability to communicate effectively across departments and at different levels Knowledge of excel at an intermediate levelYou might also have
Adaptability: Adept at handling shifting priorities and meeting deadlines Attention to Detail and Proactivity: Proven attention to detail and a proactive attitude, eager to learn and try new things Teamwork: Ability to work with team members spread across multiple locationsAdditional information
Relocation support is not available for this position International relocation support is not available for this position Work visa/immigration sponsorship is not available for this position-
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