Order Process Associate

7 days ago


Bengaluru, India igus India Full time
This position is responsible for processing sales order requests from vendors and forwarding them to igus vendors. The role involves handling and ensuring the timely and accurate delivery of all sales orders.

Order Processing:Receive and process customer orders accurately via phone and emails.Verify product availability, pricing and shipping information before confirming orders with our customers/clients.

Customer Communication:Respond to customer inquiries regarding order status, returns, refunds and product information.Handle customer complaints and resolve issues related to order delays and defective products.

Coordination with Internal Teams:Collaborate with warehouse and inventory to ensure timely and accurate order fulfillment.

Data Entry & System Updates:Accurately input and update customer orders and shipping information.

QualificationPreferred Bachelor’s Degree in (BE OR B-tech - EEE/ ECE/ Mech )

In case you find this role suitable for you, share your resume to the HR (Anusha Budha)

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