Customer support Voice

3 weeks ago

Gurgaon, India Live Connections Full time

Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process Executives for a Customer Support Voice process to manage customer interactions, resolve technical queries, and provide end-to-end support. The role requires excellent communication, problem-solving abilities, and familiarity with digital marketing tools.Minimum Requirements:- DM Certification or Internship in Digital Marketing is mandatory to manage workflow.- Basic knowledge of Google Ads.- Excellent verbal and written communication skills.- Strong documentation and reporting abilities.- Good comprehension skills to accurately understand and articulate customer issues.- Ability to stay focused and handle customer issues through to resolution.- Strong composition skills with the ability to create clear, concise, and grammatically correct responses.- Comfortable working both independently and in a collaborative team environment.- Flexible with rotational shifts and work schedules.- Organized, detail-oriented, action-oriented, and self-disciplined.- Logical and rational approach to problem-solving.Key Responsibilities:- Handle inbound and outbound customer support calls efficiently.- Resolve technically complex customer queries.- Manage escalation channels to deliver solutions for B2B queries.- Identify, detect, and track application defects and inconsistencies.- Maintain accurate records of customer interactions and issue resolutions.- Drive continuous improvement through root cause analysis and defect elimination.- Ensure high-quality service delivery and adherence to process guidelines.Apply on

  • Customer support voice

    3 weeks ago

    Gurgaon, India Live Connections Full time

    Greetings from Live connectionsJob Description – Process Executive (Customer Support – Voice)Domain: ITES / BPO / KPORole: Process Executive – Customer Support (Voice)Education: Any GraduateLocation: /GurgaonWork Mode: Permanent Work From OfficeShift Schedule: 24*7 Rotational (Night shift flexibility required)Role Summary:We are seeking skilled Process...

  • Customer Support Executive Voice

    6 days ago

    Gurgaon, Haryana, India ASRTOHEMANT PRIVATE LIMITED Full time

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  • Customer Support

    1 week ago

    Gurgaon, India HyreFox Consultants Full time

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    2 weeks ago

    Gurgaon, India 2COMs Full time

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    5 hours ago

    Gurgaon, Haryana, India NLB Services Full time

    Hiring for International Voice Process-Location-GurgaonProcess- VoiceExperience required- Minimum 1 Year in international customer supportExcellent English communication is mandatoryWorking days-5(Rotational)Shift timings- NightBoth side cab availableOne time meal availableImmediate Joiners onlyContact for more details at or

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    2 days ago

    Gurgaon, Haryana, India Wsne Consulting Full time

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    4 days ago

    Gurgaon, India Outpace Consulting Services Full time

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    1 week ago

    Gurgaon District, Haryana, India Recrudo Labs Full time

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  • International Voice Support

    6 days ago

    Gurgaon, India fps jobs pvt ltd Full time

    An International Voice Process Job is **a job where the executives are assigned to handle the calls from customers in different countries**, particularly the U.S., U.K., Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. **Job Types**: Full-time, Regular /...

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    2 weeks ago

    Gurgaon, Haryana, India A S R Business Advisors Full time

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