Travel Advisor

1 month ago

india Smart Dream Vacations Full time
Job Description

Company Overview:

Smart Dream Vacations is a leading Travel Agency dedicated to providing unparalleled vacation experiences to our members. With exclusive access to luxurious accommodations, exciting destinations, and personalized service, we strive to make dream vacations a reality. Join our dynamic team and help us expand our reach as we continue to redefine the travel industry.


Job Overview:

As a Travel Advisor, you will be responsible for assisting clients in planning, organizing, and executing their travel arrangements. You will provide expert advice, create customized itineraries, and ensure a seamless travel experience for clients. Your role will involve staying updated on travel trends, destinations, and industry regulations to offer the best possible service.


Qualifications:

  • Bachelor's degree or equivalent experience preferred.

  • Overall travel industry knowledge and experience.

  • 1+ year of Sabre OR similar GDS- knowledge and proficiency required (examples: Amadeus, Apollo, Arrivia).

  • Competent with all aspects of reservation transactions.

  • Proficient with International Itineraries and rate structures.

  • Attention to detail/conscientiousness/flexible.

  • Exceptional organizational and time-management skills.

  • Problem solving and initiative.

  • Interpersonal communication and relationship building skills.

  • Willingness to learn new functions and to enhance existing skills.

  • Patience and flexibility.

  • Handle multiple accounts.

  • Regular and dependable attendance and punctuality are required. 


Job Type: Part Time or Full-time


Responsibilities:


Client Consultation: Engage with clients to understand their travel preferences, budgets, and requirements.


Itinerary Planning: Design personalized travel itineraries tailored to clients' interests, including accommodations, transportation, activities, and dining options.


Destination Expertise: Stay informed about various destinations, including local customs, attractions, climate, visa requirements, and safety considerations.


Booking Arrangements: Make reservations for flights, hotels, rental cars, tours, and other travel-related services, ensuring accuracy and timeliness.


Budget Management: Help clients manage their travel budgets effectively by offering cost-effective solutions and alternatives.


Travel Documentation: Assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance.


Travel Advisories: Provide up-to-date information on travel advisories, health regulations, and safety precautions for chosen destinations.


Customer Service: Offer exceptional customer service before, during, and after travel, addressing any concerns or issues that may arise.


Problem Resolution: Handle unforeseen circumstances or emergencies during travel, offering quick and effective solutions to ensure minimal disruption.


Promotional Activities: Participate in marketing initiatives, promotional events, and networking opportunities to attract new clients and retain existing ones.


Feedback Collection: Gather feedback from clients post-travel to assess satisfaction levels and identify areas for improvement.


Professional Development: Stay updated on industry trends, new travel technologies, and destination offerings through continuous learning and professional development.


Requirements

Experience: Previous experience in the travel industry or a related field is preferred.


Destination Knowledge: Strong familiarity with various travel destinations, including popular attractions, accommodations, and local cultures.


Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and travel partners.


Customer Focus: A customer-centric approach with a commitment to delivering exceptional service and exceeding client expectations.


Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.


Problem-Solving Abilities: Proficiency in handling unexpected challenges and providing quick, effective solutions.


Attention to Detail: Meticulous attention to detail to ensure accuracy in travel arrangements and documentation.


Technology Proficiency: Competency in using travel booking platforms, GDS systems, and other relevant software applications.


Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate clients' schedules and travel emergencies.


Education: A bachelor's degree in hospitality, tourism, business administration, or a related field is advantageous.


Benefits

Flexible schedule

Employee Wellness Program

Gym Reimbursement Program

Vehicle Allowance Incentives

Supplemental pay


Requirements
Experience: Previous experience in the travel industry or a related field is preferred. Destination Knowledge: Strong familiarity with various travel destinations, including popular attractions, accommodations, and local cultures. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and travel partners. Customer Focus: A customer-centric approach with a commitment to delivering exceptional service and exceeding client expectations. Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Problem-Solving Abilities: Proficiency in handling unexpected challenges and providing quick, effective solutions. Attention to Detail: Meticulous attention to detail to ensure accuracy in travel arrangements and documentation. Technology Proficiency: Competency in using travel booking platforms, GDS systems, and other relevant software applications. Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate clients' schedules and travel emergencies. Education: A bachelor's degree in hospitality, tourism, business administration, or a related field is advantageous.

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