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Desktop Management

2 months ago

noida, India Tata Consultancy Services Full time

TCS HIRING FOR-Desktop Management - Infrastructure Services (IS)-SCCM-TCS-Noida-

4 TO 8YEARS


Desktop Support Engineer Responsibilities:


Responding to client support requests.

Guide users with simple, step-by-step instructions

Contacting clients to find out the nature of the problem.

Conduct remote troubleshooting.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Knowledge in managing and tracking the Assets

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training on computer operation and management.