Telemarketing Executive

3 weeks ago

Hyderabad, India The SmartBridge Full time

Job Summary:

We are seeking a motivated and persuasive Telemarketing Executive to join our team. The role involves reaching out to potential customers via phone calls to promote products/services, generate leads, and support the sales team in achieving business targets.

Key Responsibilities:

  • Make outbound calls to prospective customers and explain products/services.
  • Identify customer needs and provide appropriate information.
  • Generate, qualify, and nurture leads for the sales team.
  • Maintain and update customer databases (CRM/Excel).
  • Achieve daily/weekly/monthly call and conversion targets.
  • Handle customer queries politely and professionally.
  • Follow up on leads and ensure timely closures.
  • Provide feedback on customer responses and market trends.

Required Qualifications & Skills:

  • Bachelor's degree or equivalent (any specialization).
  • 0–2 years of experience in telemarketing/inside sales/customer service (freshers can also apply).
  • Excellent verbal communication and persuasive skills.
  • Fluency in (English/Regional Language as per requirement).
  • Basic computer knowledge (MS Office, CRM tools).
  • Positive attitude, resilience, and ability to handle rejections.

Key Competencies:

  • Strong interpersonal and negotiation skills.
  • Goal-oriented with a focus on sales targets.
  • Ability to work independently and as part of a team.
  • Good listening skills and patience with customers.

Benefits:

  • Fixed salary with performance-based incentives.
  • Training and development opportunities.
  • Growth path into senior sales and business development roles.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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