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Telecaller Executive

2 months ago

jaipur, India Star Hire Services Full time

Star Hire Services is Based in Rajasthan, Star Hire Services is one of the leading HR placement and recruitment companies well-known for offering services with the main intention of creating a bridge between the job provider and the job seeker benefiting both in the process. Keeping in mind the need and requirement of the clients and the candidates, we are offering various types of services such as Placement Services, Manpower Recruitment Services, Human Resource Solutions, Staffing Solutions and Education Consultancy & Admission Services.Since the incorporation of the company, we have grown to become one of the major HR services solutions providers operating in all of Rajasthan. Star Hire has been serving a host of industrial sectors like BPO, HR, Event Management, IT/ITES, Education/Training, Tour & Travel, Automobile, Technical, Academic/Teaching, Engineering and Telecom/Technology/ISP to the best of its capabilities. The versatility, coupled with the efficiency, makes us reliable as well as popular in the Placement Sector. The zeal of serving, and the will to succeed, sets us apart and we shine bright like the pole star at the zenith.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are adaptable and thrive in changing environments
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong team player who can manage multiple stakeholders

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Leadership Role

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