Service Controls, Senior Engineer

1 month ago

mumbai, India ZF Group Full time

Summary

/Purpose Under general guidance and minimal supervision of Service and After Sales Team, you will perform a wide range of engineering tasks and ensures proper installation, inspection, service and commissioning of ZF marine products and services. The Control Engineer will also provide technical support for installation and commissioning of projects and provide maintenance, breakdown emergency support and remote troubleshooting

Perform Inspection and troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective action working along with the Team of Service Engineers and technicians.

Service and Maintenance of ZF propulsion control system (Thrusters and Gearboxes) for customers worldwide according to the requirements.

 Submission of technical reports accordance with ZF guidelines and Standards followed.

 Perform installation, Pre-commissioning and commissioning activities at customer site locations. Must be capable of working unsupervised and leading small teams.

Under the direction of Service Manager, perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of ZF Marine propulsion system and its controls.

Develop presentations and provide training and instruction to customers on system operations.

Promote sales of maintenance services and spare parts.

Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction

Provide continuous, 24 hour by 7 day a week, support in response to customer calls for service

Ensure appropriate response and service is provided to customer.

Qualifications/Requirements

Bachelor’s Degree/ Diploma in Electrical Engineering or related field from an accredited university or college.

Minimum 3-4 years of field service and commissioning experience.

In the total experience at least 2 years of Field Service and Commissioning experience with Propulsion system and associated controls

Possesses detailed knowledge, competence and expertise with installation, Service and commissioning tasks and services of Marine propulsion system and components.

Solid computer proficiency and technical aptitude with the ability to utilize MS Office applications.

Ability to learn and follow defined departmental policies, procedures and practices.

Ability to make decisions with regards to completion of tasks and job methods and follow through with results of outcome

Strong verbal, written, and interpersonal communication skills essential.

Ability to interact and communicate with Clients, Factory’s Technical Team and Project Managers for the successful completion of Commissioning/ Maintenance projects.

Ability to prioritize workload and shift work activities in order to meet business needs and department goals.

Ability to independently arrange and organize work efforts on a weekly, monthly, and quarterly basis

Language requirement

English &Hindi

Mobility Requirements

Willing to travel to destinations in India and overseas on short notice and for extended periods of time to perform activities based on work demands

Target Joining Date

Preferred date of joining would be the earliest date

Language requirement

English &Hindi

Mobility Requirements

Willing to travel to destinations in India and overseas on short notice and for extended periods of time to perform activities based on work demands

Target Joining Date

Preferred date of joining would be the earliest date

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