Solution Architect

4 weeks ago

Pune, India Gentrack Full time
Purpose of Role:

Providing for the design and delivery of technically appropriate solutions to Gentrack customers in projects, adhering to enterprise and application architecture principles for the system being implemented in accordance to the project scope and governance.

Main Tasks and Responsibilities:

OperationalThe management of the technical aspects of project delivery to provide effective, analysis, design, programming and testing in the production of large software implementationsTechnical architecture and review of solutions proposed by the project delivery teamsProducing architecture and design artefacts as deliverables to the project scope Maintaining and developing “best of breed” implementation and project delivery processesMaintaining current knowledge of Gentrack business plans, product and future developmentsProviding technical and product consulting both internally and externallyWorking with customers and other Architects, particularly on larger projects, to define requirements and specifying optimum design for solutions

LeadershipMotivation and support of project delivery teamsLeading and mentoring team members at all levels to promote and develop strong technical expertise and practises across Gentrack’s professional services

FinancialAssist in maintaining and improving staff recovery levels (productivity) on projectsProtecting project budgets by adhering to project scope and ensuring solutions are appropriate and efficient

SalesSignificant input into preparing project proposals as required

Customer ServiceContributing towards long-term business relationships between Gentrack and customersPromoting Gentrack’s products and solutions to customers and endorsing best practise amongst the Gentrack user group

ComplianceReviewing solutions for compliance to product architecture and documenting outcomesSupporting the internal quality and control requirements defined by company policyTo abide to the Compliance Policies and Procedures of the Company.

Occupational H&STake reasonable care of your own and other people’s Health & Safety in the workplace.Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk

Additional TasksIs capable and available to handle pressure situations including on-call and out-of-hours incidentsThis role entails both domestic and international travelIn addition to this you are required to carry out any other duties as reasonably requested by your Manager

Key Relationships:

Internal RelationshipsAnalyst Programmers, Systems Analysts, Solution Architects, ProjectManagers/Directors, Test Analysts, Business Analysts, Product Team Representatives

External RelationshipsBusiness Analysts, End Users, Project Managers, Project Stakeholders, Solutions Architects, Technical Analysts and Developers

AdaptabilityMaintaining effectiveness when experiencing changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures.Level 4

Analytical ThinkingUnderstanding a situation and its pieces, analysing its make-up and reaching logical decisions on a rational basis.Level 5Building PartnershipsIdentifying opportunities and taking action to build relationships both within the organisation and externally to achieve common goals.Level 4

Coaching/LeadingProviding timely guidance and feedback to help others strengthen specific knowledge/skill areas.Level 4CommunicationLevel 4

Person Specification:

Experience / KnowledgeMinimum 8 years’ experience in technical leadership of large implementation projectsEnterprise solutions in software developmentSDLC and Project MethodologiesShould have knowledge in BSS domain along with SQL and API exposure.Industry knowledge in Software and Utilities domain will be add on.

Personal AttributesHigh energy level and work ethicMethodical problem solving and analysis skillsAttention to detail and complex problem solvingCustomer focusedMentorship and coaching

Qualifications / EducationBachelor Degree, ICT or similar

Specialised SkillsProgramming and technical design abilityTechnical specification writing

Competency Description (1 = Low & 5 = High)

Clearly conveying information and ideas through a variety of media in a way that engages people and helps them understand and retain the message.

Customer FocusMaking customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.Level 4

Decision MakingUsing effective approaches for choosing a course of action or developing appropriate solutions and taking action that is consistent with available facts, constraints and probable consequences.Level 5

Developing OthersPlanning and supporting the development of people’s skills and abilities to better fill current or future job/role opportunities.Level 4

Planning and OrganisingEstablishing courses of action for self and others to ensure that work is completed efficiently.Level 4

Process improvement & InnovationImproving existing conditions and processes; identifying opportunities, implementing solutions and measuring output.Level 5

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