Australian Taxation
2 months ago
Client Transition and Support Specialist
to help clients switch to their new tax software and support them during and after the change.
Experience:Minimum of 1 year of experience in Australian tax, with an understanding of tax workpaper preparation and compliance.Previous experience with tax workpaper software and client-facing roles is highly desirable.
Roles and Responsibilities :Help clients move from their current software to Client tax software with as little disruption as possible.Offer guidance and support during this transition, making sure it fits the client’s specific needs.Train clients on how to use the new software through group or individual sessions, either online or in person.Be the main point of contact for the client, offering support whenever needed.Work with the technical team if any complex issues arise.Help clients use more features of the software and suggest improvements.Stay updated on Australian tax laws and regulations to make sure everything runs smoothly.Build strong relationships with clients and get feedback for improving the product
Qualifications:
Bachelor's or Master's degree in AccountingCA/CS/ICWA DropoutsCA/CS/ICWA Qualified
Benefits of working with us:- Personal Accident & Medical Insurance- Lunch Facility- Healthy Culture & Work-Life Balance
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