Sr Executive

3 weeks ago

Bengaluru, India Dr Lal PathLabs Full time

Position: Sr. Executive Home Collection

Role Overview:
Looking for an experienced professional to manage daily home collection operations, drive business growth, handle customer experience, staff hiring & training, and vendor/franchise management at the territory level.

Key Responsibilities:

  • Ensure smooth daily service operations as per SOPs & KPIs.
  • Hire, train & lead staff for high performance.
  • Handle customer complaints & improve NPS.
  • Manage billing, settlements, and vendor/franchise relations.
  • Execute BTL programs & freelance scale-up initiatives.

Requirements:

  • 3-5 years of experience in a similar role.
  • Strong knowledge of Operations & Sales handling.
  • Prior experience in Healthcare, Ecommerce, or Retail preferred.
  • Excellent communication, leadership & team management skills.

Share your CV at or apply directly via Naukri.

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