Returns Manager

1 week ago


mumbai, India PrimeSpot India Full time
Job Type: Full Time, Permanent
Location: Borivali, Mumbai
Designation: Returns Management Manager
Salary: As per Industry Standards
Working Days: 6 days
Qualification: Any Graduate
About the company
BCPL – BEAUTY CONCEPTS, established in 1996 is a member of the Bahety Group of Companies, one of Kolkata’s most trusted business houses. With a brand portfolio exceeding 45 leading international brands in fragrances, beauty & cosmetics, BCPL is the preferred partner for international brands foraying the growing Indian Market. With over 30 years of customer understanding across the segments of Mass, Mass Premium, Fashion, Prestige and luxury, BCPL provides its partners with a competitive edge in a challenging & emerging market like India.
Website - Description:
Monitoring and ensuring adequate inventory across company warehouses and those of marketplace partners.
The Role requires travelling Pan INDIA.
Returns management across company warehouses and marketplaces partners, Quality check and in awarding.
Monitoring Inwards, outwards and stock movement across warehouses and maintaining proper documentation as per set standards.
Ensuring POs received from various marketplaces are fulfilled on-time and as per set processes. - Creating new dispatches for warehouses with low inventory.
Customer return handling and process management
Reconciliations return physical vs system
Log the complaints on marketplace panels for non-HS return products / damaged products/ wrong
Track the claim with Marketplace partners & recover claims
Report the return process summary with activity.
Weekly/fortnightly/ monthly publish the process return data to relevant stakeholders
End-to-end return operations ownership.
Inventory Management - track inventory and create reports.
Manage inward, goods receipts, put-way, storage, order fulfillment, invoicing, and dispatch.
Industry Preference - Ecommerce/ Retail / Manufacturing / FMCG
Experience in Ecommerce/Retail/Manufacturing warehouses
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