Technical Analyst 2-Support

4 weeks ago


bangalore, India Oracle Full time

As a Technical solution Analyst II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual.
We encourage candidates from all backgrounds to apply.

Career Level - IC2

A minimum of five years experience and a bachelors degree including: An academic qualification in computer science engineering, information systems, software engineering, or a related field. Preferred Qualifications:
3-5+ years experience in application support, client/customer support, incident management, problem management and change management. Knowledge on SQL, Readiness to work during the shift from to IST. Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work in different shifts and provide on-call support.
We encourage candidates from all backgrounds to apply.

  • bangalore, India CONNECTING 2 WORK Full time

    Responsibilities: • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity • Consult on server/network/application problems and provide suitable solutions • Enter commands and observe system functioning to verify correct operations and detect errors • Maintain full...


  • bangalore, India CONNECTING 2 WORK Full time

    Responsibilities: • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity • Consult on server/network/application problems and provide suitable solutions • Enter commands and observe system functioning to verify correct operations and detect errors • Maintain full...


  • bangalore, India Oracle Full time

    We are excited to hire Technical Solution Analyst I at Oracle Cerner. As Technical Solution Analyst I, you will perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. You will perform troubleshooting investigations...


  • bangalore, India JLL Full time

    About the role #JLLTechAmbitions Jones Lang LaSalle, an international commercial real estate firm, is seeking for a support Analyst. JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can...


  • bangalore, India Epsilon Full time

    Job Description About BU The Saas Ops team under Product team forms the crux of our powerful platforms and connects millions of customers to the product magic. This team of innovative thinkers develop and build products that help Epsilon be a market differentiator. They map the future and set new standards for our products, empowered with...


  • bangalore, India Epsilon Full time

    Job Description About BU The Saas Ops team under Product team forms the crux of our powerful platforms and connects millions of customers to the product magic. This team of innovative thinkers develop and build products that help Epsilon be a market differentiator. They map the future and set new standards for our products, empowered with...


  • bangalore, India Oracle Full time

    As a Technical solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers....


  • Bangalore/Anywhere in India/Multiple Locations, IN Swift Strategic Staff Solutions INC Full time

    We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...


  • Bangalore/Anywhere in India/Multiple Locations, IN Swift Strategic Staff Solutions INC Full time

    We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...


  • Bangalore/Anywhere in India/Multiple Locations Swift Strategic Staff Solutions INC Full time

    We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...


  • Bangalore,Anywhere in India,Multiple Locations Swift Strategic Staff Solutions INC Full time

    We are looking for a highly experienced and customer-focused Technical Support Analyst to join our growing team. You will play a critical role in providing exceptional support to our users by troubleshooting technical issues, resolving their concerns, and ensuring their productivity.Primary Skills (Must-Have):- 10+ years of experience in technical support,...

  • Technical Support

    3 weeks ago


    bangalore, India Dell International Services India Pvt Ltd (7451) Full time

    Technical Support Engineer At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation,...


  • bangalore, India Ziniosedge Full time

    Job Description: A Community Support Specialist at Microsoft is an exciting and challenging role in the resolution with complex, slightly technical, and escalated support incidents related to supporting customer experience efforts. This role will be an awesome opportunity to learn and enhance your technical knowledge by troubleshooting various...


  • bangalore, India Ziniosedge Full time

    Job Description: A Community Support Specialist at Microsoft is an exciting and challenging role in the resolution with complex, slightly technical, and escalated support incidents related to supporting customer experience efforts. This role will be an awesome opportunity to learn and enhance your technical knowledge by troubleshooting various...


  • bangalore, India Chronos Consulting Full time

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many...


  • bangalore, India Chronos Consulting Full time

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many...

  • Data Analyst 2

    5 days ago


    bangalore, India JLL Full time

    JLL Technologies Enterprise Analytics - Data Analyst 2 Find your next move at JLL and build a fulfilling career.  At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge, and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up,...


  • bangalore, India Epsilon Full time

    Job Description As a Business System Analyst 2, you will have an opportunity to be part of the Platform Delivery team. This team delivers world class marketing technology platforms using Epsilon’s market leading PeopleCloud suite of products, which support our clients’ multi-channel marketing strategies. This role requires you to have both...


  • bangalore, India Epsilon Full time

    Job Description It’s all about the customer. As a Business System Analyst 2, you will have an opportunity to be part of the Platform Delivery team. This team delivers world class marketing technology platforms using Epsilon’s market leading PeopleCloud suite of products, which support our clients’ multi-channel marketing strategies....

  • Data Analyst 2

    3 weeks ago


    bangalore, India Oracle Full time

    Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial...